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Hillsboro Ford

Hillsboro, TX

4.7
366 Reviews
Call Dealership (254) 320-4194
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404 N Interstate 35 Frontage Rd

Hillsboro, TX

76645

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366 Reviews of Hillsboro Ford

April 18, 2026

I went to several ford dealerships in my area and Hillsboro Ford was the best in all categories. My salesperson (Tristan) was extremely pleasant and helpful. I will shop this dealership again. More

by stingrayboatman (Eric)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Meazell, Gabrielle Allen, Chrystal Hamilton, Tristan Bassett
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April 13, 2026

Folks at this dealership were great. Understood my needs, and met them. Very efficient sales and financing transaction. More

by Houston Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Meazell, Shawn Hall, Gabrielle Allen, Joshua Shick
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April 05, 2026

Great customer service, clean place. Great prices, highly recommended. Will definitely go back for future purchases! More

by bergerlaura03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shick
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April 04, 2026

Outstanding service! Very helpful, professional and courteous! We truly enjoyed this buying experience. Thank you all! More

by roysegatesville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hall, Chris Raven
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February 27, 2026

Chrystal was great to work with. she noticed things and had things taken care of. It felt like she was an advocate for us. We had verbally agreed on a price before going to the deale More

by C Ranches
Recommend Dealer
Yes
Employees Worked With
Chrystal Hamilton
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February 18, 2026

We went to several dealers in our quest to purchase our Bronco. Gabby at Hillsboro handled our purchase. She did a great job. Two weeks of ownership and we are still trilled. More

by joepalumbo117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Allen
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February 16, 2026

Great dealership! My experience with Gabrielle ( sales representative) and Shawn ( finance ) was outstanding. Straight forward and to the point , no games ! I will def More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hall, Gabrielle Allen
Print
January 03, 2026

If I could give this dealership 0 stars I would! ! We came preapproved from our credit union and they refused to sell us a truck. Our credit union even offered for us to come get a cashiers check and More

by emilypope24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Meazell, Shawn Hall
Print
Jan 06, 2026 -

Hillsboro Ford responded

Thank you for taking the time to share your feedback. We are genuinely sorry for the frustration this experience caused and, in particular, for the lack of clear communication during your visit. It is important to clarify that our policy is not intended to “screw” customers or force unfavorable terms. In-house financing is offered because it allows us to ensure consistency, transparency, and timely completion of transactions, and many of our customers find it competitive and beneficial. That said, we fully respect that financing preferences vary, and we regret that our policies did not align with yours in this instance. In fact, we do business directly with your preferred lender but you were unwilling to provide us the information required to move forward with that option. Most importantly, we acknowledge that we should have communicated this more clearly and earlier in the process, and we apologize for that breakdown. We take feedback like this seriously and will use it to improve how we set expectations going forward. We appreciate you bringing this to our attention and wish you the very best moving forward.

Jan 06, 2026 -

emilypope24 responded

Hillsboro Ford TX, are you completely insane? We tired to pick up a cashiers check from our credit union to pay for the truck and we were still told no! What do you mean you do direct business with my preferred lender? Our credit union was on the phone with your finance manager and he told them no! Don't twist this to make it look like I didn't do what I needed to. I tried in every way to buy the truck from your company, even offered to drive 2-hour round trip to get a cashiers check for you!!!

December 27, 2025

Brett is really a good salesman. He answered any questions I had. He is as friendly as you can get. More

by Les
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Wilt, Brandon Davis
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November 18, 2025

I was turned away and told to find another shop after waiting over a month for someone to give me a recommendation on repairs to my box truck. I lost time and money because of it! More

by eldridgelaurent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen McCutchan, David Nelson, Randy Kotch
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