Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hillsboro Ford

Hillsboro, TX

4.7
369 Reviews
Call Dealership (254) 582-5361
View Awards

404 I35 HWY SW

Hillsboro, TX

76645

Directions

By Type

369 Reviews of Hillsboro Ford

January 03, 2026

If I could give this dealership 0 stars I would! ! We came preapproved from our credit union and they refused to sell us a truck. Our credit union even offered for us to come get a cashiers check and More

by emilypope24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Meazell, Shawn Hall
Print
Jan 06, 2026 -

Hillsboro Ford responded

Thank you for taking the time to share your feedback. We are genuinely sorry for the frustration this experience caused and, in particular, for the lack of clear communication during your visit. It is important to clarify that our policy is not intended to “screw” customers or force unfavorable terms. In-house financing is offered because it allows us to ensure consistency, transparency, and timely completion of transactions, and many of our customers find it competitive and beneficial. That said, we fully respect that financing preferences vary, and we regret that our policies did not align with yours in this instance. In fact, we do business directly with your preferred lender but you were unwilling to provide us the information required to move forward with that option. Most importantly, we acknowledge that we should have communicated this more clearly and earlier in the process, and we apologize for that breakdown. We take feedback like this seriously and will use it to improve how we set expectations going forward. We appreciate you bringing this to our attention and wish you the very best moving forward.

Jan 06, 2026 -

emilypope24 responded

Hillsboro Ford TX, are you completely insane? We tired to pick up a cashiers check from our credit union to pay for the truck and we were still told no! What do you mean you do direct business with my preferred lender? Our credit union was on the phone with your finance manager and he told them no! Don't twist this to make it look like I didn't do what I needed to. I tried in every way to buy the truck from your company, even offered to drive 2-hour round trip to get a cashiers check for you!!!

December 27, 2025

Brett is really a good salesman. He answered any questions I had. He is as friendly as you can get. More

by Les
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Wilt, Brandon Davis
Print
November 18, 2025

I was turned away and told to find another shop after waiting over a month for someone to give me a recommendation on repairs to my box truck. I lost time and money because of it! More

by eldridgelaurent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen McCutchan, David Nelson, Randy Kotch
Print
November 11, 2025

5 star dealership. Bought our first Bronco in 2023 and wouldn’t have gone anywhere else for the 2nd one. We’ve dealt with Micah, Mason, Shawn and the service departme More

by DANABWIGGINS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Micah Meazell, Randy Kotch, JoManda Orta, Shawn Hall, Mason Adams
Print
November 09, 2025

I don't usely put a anything in comments in 5 star is what I do thanks for good work More

by RETREVERGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Meazell, Allen McCutchan, David Nelson, Randy Kotch, JoManda Orta, Evan Epstein, Katie Jackson, Angela Thomson, Shawn Hall, Brandon Davis
Print
November 06, 2025

Very polite takes good care of me Fantastic service very knowledgeable about their work Satisfied More

by shirleyhorrice
Recommend Dealer
Yes
Employees Worked With
David
Print
November 05, 2025

Great experience. .. this will be my ford dealership No pressure sales... worked with my budget More

by pwillman823
Recommend Dealer
Yes
Employees Worked With
Brett Wilt, Brett Wilt
Print
November 02, 2025

Very friendly and communicated often about my car. My car was finished when it was promised. More

by toneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kotch
Print
November 01, 2025

They are always very helpful and accommodating. They always stay true to your appointment time. More

by ladarea
Recommend Dealer
Yes
Employees Worked With
David
Print
October 31, 2025

The time it took to do the oil change. It wason hour and fifteen minutes. The service desk David was awesome More

by DSURPRENANT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nelson
Print
1
2
3
4
...
37