Hillside Honda

Very good, work done timely, mike was very helpful Work was done in time & excellent. Mike was very polite and helpful and did some checking in car out of courtesy free of charge. Thanks Work was done in time & excellent. Mike was very polite and helpful and did some checking in car out of courtesy free of charge. Thanks More

Excellent Customer Service Henry is a knowledgeable and professional Customer Care person. He always takes care of my cars like they were his own. If something needs attention, Henry is a knowledgeable and professional Customer Care person. He always takes care of my cars like they were his own. If something needs attention, he will bring it up to me and make his suggestions. He is kind and friendly and a true professional, as are his staff. More

Hillside Honda- Fraud I bought a new Honda CRV 2018, from Hillside Honda dealership, NYC. This is my life first car and I am writing this sharing my overall customer servic I bought a new Honda CRV 2018, from Hillside Honda dealership, NYC. This is my life first car and I am writing this sharing my overall customer service experience dealing with HONDA overall. At the end of the day today, I feel that there was fraud done to me with false charges, and lies told by dealership representatives. Today, I got to know how Honda is making a scam, and how unwanted prices are added up to your car cost, and when asked for an explanation from representatives, they are the worst rude persons. Today, my cars initial price decided which was $28,500 turned out to be $32,300 at the end of the day. Extra charges were not explained, and when I questioned, the representative they tried confusing. Here I am talking about a representative named Mohammad from Hillside Honda. After deciding the final of $28,500. he brought me the paperwork to sign and completing trusting the name of Honda, and their representative professional behavior, he did fraud with me. When I did sign all the paperwork. I found the extra cost applied to my total amount. When asked for clarification, he tried to fool me. I told him not to submit this paperwork, and I need to review this again, he asked other sales agent to confuse me more, meanwhile, he did submit all the paperwork, without my final review. Later when I had a bill of sale in my hand, I found that they charged me $28,500 for car price, he told me he will put warranty + Lo Jack service with which Honda will keep a track on your vehicle and it will cost you $40 for each month and you can cancel after 1 year and you will not be charged for it. Now here is the trick he played, when I got a bill of sale in my hand I found 4 different charges on my bill. car price- $ 28,500 Honda warranty- $2,800 (he told me for 1 year, he put 6 years amount in total) Lo-jack- $ 750 GPS- $ 750 they falsely charged me separately for Lo-jack and Gps installation he never even told me that they are installing it. overall I had to pay for extra accessories + 8.85% ST + 8.50% rate of interest on this unwanted accessories for 6 years. Later when at the end I asked Mohammad that now I knew where you falsely charged me, now I owe a complete explanation why you charged me separately for LO jack and GPS without even informing and then he turned his back on me and left. Overall my life's first dream started with a bad memory because of Honda. I know its just a matter of extra $1,500 that I have to pay, but this has resulted that my trust and further all contacts was broken by Honda. You guys are a pioneer, people trust in you to buy their dreams and therefore your false policies shatter them. I know writing this will not result in anything, as the deal is already done, but I just want to raise a voice that, how there was a fraud done to me by one of your representative and dealership also. Initially, I felt bad when your rep told me that I being disrespectful asking so many questions, but now feel like I was a fool and he fooled me, I should have asked more clarification. When I called, their sales manager "ELI" and told him about the fraud, his answer was, I have taken note and when next time you are in market to buy new car and if you choose Hillside hoda, we will give you more experienced sales rep. All are fraud in here. In the end, this trade was not crystal clear trade and will post it to every single forum and place, so that others learn from my mistake that to review all the documents before signing, and never trust a salesperson, they look professional but their profession is to do fraud. More

Good Customer Service There two waiting areas at the main site. The new waiting area is roomier, with TV on local news channel. There are vending machines available for cus There two waiting areas at the main site. The new waiting area is roomier, with TV on local news channel. There are vending machines available for customers to buy snacks. More

Buying a Pilot at Hillside Honda I enjoyed a great car buying experience at Hillside Honda. Edison JIN, my sale associate, is professional and friendly. He is quite straightforward. H I enjoyed a great car buying experience at Hillside Honda. Edison JIN, my sale associate, is professional and friendly. He is quite straightforward. His manager, Kenny Chen, is also nice and professional, too. I will recommend both of them to my friends. More

exellent words cant explain Give u attention to every detail and very easy going and friendly. The right place to go if u need a car. Am shopping nowhere else for car hillside Ho Give u attention to every detail and very easy going and friendly. The right place to go if u need a car. Am shopping nowhere else for car hillside Honda the place to be More

The employees were very pleasant and did anything well enoug I would like to thank all parties that assist me with working on my vehicle. They were very professional and approachable and made my time past feel I would like to thank all parties that assist me with working on my vehicle. They were very professional and approachable and made my time past feel short More

Crooks Hillside Honda is full of crooks. The staff lies and misinform you to make a profit. There sale staff is unprofessional and will sell their soul to ma Hillside Honda is full of crooks. The staff lies and misinform you to make a profit. There sale staff is unprofessional and will sell their soul to make a penny. Stay away!!!! More

It was very quick and easy to get my airbags replaced. I dropped off my car at 8 in the morning and it was done by 12 o'clock in the afternoon. I was very happy it was done so quickly. I dropped off my car at 8 in the morning and it was done by 12 o'clock in the afternoon. I was very happy it was done so quickly. More

Horrible! I do not usually leave reviews but I had to. Hillside Honda is a big rip-off and the service is horrible. Nasty staff. Horrible I do not usually leave reviews but I had to. Hillside Honda is a big rip-off and the service is horrible. Nasty staff. Horrible More