Back

Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

Sort by
July 09, 2020

Only problem is they do not call you when your car is ready. Every time I call. It’s same message “high volume”. Very annoying. Actual wok is fine More

by WNGCPA
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience with our service department. We are sorry to hear that you feel that you did not have the best experience with us. We have been extremely busy and have a very high call volume. Our service team is trying to assist all our customers safely and securely during these difficult times. Unfortunately it does take a bit longer than we would like. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 09, 2020

Oil Change Had an oil change on my 2018 CR-V. It’s my 30th Honda from Hillside Honda...so I guess I’m sold for life!!! Peter Petito, the dealership Manager, Mich More

by KCJOC60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Petito
Jul 10, 2020 -

Hillside Honda responded

WOW 30 Hondas! That's awesome! Thank you so much for being a loyal customer! It means the world to us here at Hillside Honda! 1991 Honda Civic Si what a beauty! We are so happy you've become a part of our family and look forward to assisting you for the next 30 years! I will be sure to pass on your kind words to Michelle and Henry. Remember if you ever need us we're just a phone call away! Thank you for always choosing Hillside Honda and thank you for your great review. Happy Driving!

July 09, 2020

Free recall of airbag. Brought in mt Honda Civic for FREE Recall of passenger airbag. Left and now SRS light is on. WHY? Went back and at first I was told that I would be More

by CARL.BALLENAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Dominic who is in charge.
Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience with our service department. We are sorry to hear that you feel that you did not have a positive experience with us. The SGS light will come because there maybe another issue outside the scope of the recall .Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 08, 2020

repair of rodent damage to wires Expensive labor but I like using dealership that knows the car I bought. However during this Virus was disappointed to see 1/2 of service folks not w More

by CLJJOH16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Hello! Thank you for bringing this to our attention. We will address this with our service staff as we have all guidelines in place and take everyone's well being very seriously. Thank you for choosing Hillside Honda to service your Honda. If you have any questions or concerns please give us a call at 718-658-6559.

July 08, 2020

Very efficient and helpful Michael D went above an any beyond in with my concerns and reminded me of the coupons emailed to me saving me a lot of money!!! Thank you!!!!! More

by CPERDOMO68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike D
Jul 10, 2020 -

Hillside Honda responded

Hi there! Thank you for servicing your vehicle here at Hillside Honda and thank you for taking the time to give us a 5 star review! If you have any questions or concerns, please call us at 718-658-6559. Don't forget to check out our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

July 08, 2020

Great costumer service and I’m very happy with the work that it was done I would recommend this location to anyone who needs a vehicle. More

by MALEIXO44
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Hello! Congratulations on your new Honda. We are happy to hear that Michelle was able to assist you with your car buying needs. Thank you for choosing Hillside Honda and thank you for the 5 star recommendation, we truly appreciate it! Happy Driving!

July 07, 2020

I was very pleased with the treatment I received from Hillside Honda they finished at the time that I requested they took care of things the car needed special thanks to mr.Harrison he was very helpful t More

by GUARINATINEO1110
Recommend Dealer
Yes
Employees Worked With
Mr.harrison
Jul 10, 2020 -

Hillside Honda responded

Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

July 07, 2020

I had accidents, when I went to hillside Honda I was taken very lightly even when I kept saying I need it to be fixed ASAP due to an family emergency, I was said there is no worker to help fix on time, More

by Mouli
Recommend Dealer
No
Employees Worked With
Tony Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Quiah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 06, 2020

Not great of over all service My service could have been better. Much better. I wanted to get a remote start. The person said we have two prices, 495 and 695. Regular remote star More

by JUNABOY17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 06, 2020

ENGINE REPAIR ENGINE IS MAKING WEIRD NOISE AND RIGHT PASSENGER LOCK WAS NOT OPENING AUTOMATICALLY THE HONDA PILOT ID ONLY 3 YEARS OLD....THE SERVICE IS EXCELLENT TH More

by LOUIEMICO98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Santualla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE
Jul 10, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

...
119
...