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2,143 Reviews of Hillside Honda - Service Center
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June 27, 2020
too long wait time Car service was completed and had to wait 30 minutes to get paperwork to pay cashier. This need to be improve.. Add hand sanitizer to wait area. Car service was completed and had to wait 30 minutes to get paperwork to pay cashier. This need to be improve.. Add hand sanitizer to wait area. and sanitize the chairs More
by Mohamed
Verified CustomerEmployees Worked With
June 27, 2020
I’m so happy with my new car I appreciate everything they did it for help me thanks so much guys Honda hillside is the best did it for help me thanks so much guys Honda hillside is the best More
by DJORDANJAVIER
June 26, 2020
As soon you reached out to Rayhan instantly he feel what’s your need as a Honda family.it happens to me twice and I really appreciate his lovely hospitality Thanks you what’s your need as a Honda family.it happens to me twice and I really appreciate his lovely hospitality Thanks you More
by Adiba7
Employees Worked With
June 26, 2020
I left a lease 2 months prior to it ending and got a new lease here. To my surprise, I had to continue paying both leases and the seller did not clarify this at the time of the sale. For this reason, I felt lease here. To my surprise, I had to continue paying both leases and the seller did not clarify this at the time of the sale. For this reason, I felt lied to and taken advantaged of. Also, I had to pay a penalty charge at the other company which was the supposed owner of the last car, until they sell the car. For this reason, this is my last lease at Hillsode Honda. My advice for anyone leasing here, read the contract thoroughly, do not trust your seller. More
by CESARORTIZ_02_09
Employees Worked With
Mohammed, seller
June 26, 2020
Receptionists are rude; service is good I went here 3 wks ago to get my AC fixed and was told a part needed to be ordered that should come in within 5days and that I should get a call when i I went here 3 wks ago to get my AC fixed and was told a part needed to be ordered that should come in within 5days and that I should get a call when it was here so that it could be installed. I did not receive a call for 2 wks. I called them to find out that the part had already arrived; however, it could not be installed until the following week? A simple phone call would have been nice, especially since I cannot easily rearrange my work schedule. The receptionist on the phone didn't even bother to apologize or even realize that this was inconvenient and unprofessional. Every time I call the center, the receptionists are rude; one even snapped that I was giving her the wrong VIN number; when she entered it again, it worked but never bothered to apologize that she had just entered it wrong. I always hear loud laughing and chatter in the background of calls. When I got there for my appointment, the man behind the counter (?Yahsink?) was kind and professional, so this service was salvaged by him. But I wish the receptionists were more courteous and that the company had bothered to contact me earlier. More
by SENDTAUHIDMAIL
Employees Worked With
Yahsink Makoon
June 25, 2020
Accurate feedback and good customer service. Details of my vehicle is clear and accurate. My future visit is explained to me in order to keep my vehicle running great. my vehicle is clear and accurate. My future visit is explained to me in order to keep my vehicle running great. More
by rramnarace
June 25, 2020
The service provided is very good and in time. The staff is very humble, soft spoken, co-operative and high qualify in their profession. I have a great experience to meet such people in the dealership is very humble, soft spoken, co-operative and high qualify in their profession. I have a great experience to meet such people in the dealership More
by JSGHOTRA24
Employees Worked With
June 25, 2020
Excellent service! I been with hillside Honda almost 18 years and Mr. Nur Ali taking care of me since then! He is very professional friendly know customer needs and work with his customer according! years and Mr. Nur Ali taking care of me since then! He is very professional friendly know customer needs and work with his customer according! More
by ALI.SKLIAKAT0
June 25, 2020
Service Review This dealer is excellent. The service is very good. Not only the location is close to my house, more importantly, the Honda Car is beautiful and the q This dealer is excellent. The service is very good. Not only the location is close to my house, more importantly, the Honda Car is beautiful and the quality is very good. I love Honda and I am very happy that purchased this car. More
by YUFANG_LI
Employees Worked With
June 24, 2020
Terrible Service The times I have taken my vehicle to Hillside Honda I have always had negative experiences. I will not be going back! Today I went in for a diagnostic The times I have taken my vehicle to Hillside Honda I have always had negative experiences. I will not be going back! Today I went in for a diagnostic check up as some sensors turned on and later turned off in my vehicle. While my vehicle was being serviced, I never received updates on my vehicle. When I text my service member he never replied. When I went in to check on my vehicle after 5 hours of leaving it at the service center I was told there were 10 cars ahead of me. I was told to come back near 5pm. That would have been a total of near to 7 hours to service a diagnostic issue that possibly was a false alarm. I have a busy work schedule and it is extremely difficult for me to find time to service my car, or leave my car at the service center. I would have liked for the issue to have been resolved within a reasonable time frame. I opted to take my car out of being serviced and the issue was never resolved. I will be finding another Honda dealer to service my vehicle moving forward. More
by MJLAUNAS
Employees Worked With
Mike Dookharan
