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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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August 03, 2021

I did my recall ( fuel pump) in June 28 Monday. Few days later July 31, I drove to work in the morning and the car wasn’t moving! I called roadside to toll my car to hillside Honda. After work I went there More

by TINTINSHEK
Recommend Dealer
No
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Hillside Honda responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Hillside Honda Team

August 03, 2021

Wonderful and quick service They need to have little Wonderful and quick service They need to have little bigger waiting area Way Batter then other place that I go to don’t wanna man tino them More

by IQBALAHMED1294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Aug 06, 2021 -

Hillside Honda responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Hillside Honda Team

August 03, 2021

I had my service done in a timely manner. People there are very professional and friendly.. except one old man with glasses in the parts department. I will recommend Hillside Honda to anyone. More

by ALGIO72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Zaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo!, Alex Romulewicz
Aug 06, 2021 -

Hillside Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Hillside Honda Team

August 02, 2021

I always take my Honda to get serviced at this dealership and never have a problem. Friendly and quick service. Thank you Hillside Honda for making my service recall a positive one. More

by NATMAMELKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
Aug 05, 2021 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Hillside Honda Team

August 02, 2021

I’m very satisfied with the level of service.Friendly I’m very satisfied with the level of service. Friendly stuff, fast and timely appointment. Safe waiting area. Will recommend this dealership to my f More

by MY_PERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Aug 05, 2021 -

Hillside Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Hillside Honda Team

August 02, 2021

Henry is always professional and friendly. He explains service provided, required maintenance and provide detail information regarding any issues. He is a pleasure to work with. More

by KISHA N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Hillside Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

July 31, 2021

Rep does not respond to calls. HORRIBLE! Rep does not respond to calls. HORRIBLE! Rep does not respond to calls. HORRIBLE! Rep does not respond to calls. HORRIBLE! More

by Mr. Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Hillside Honda responded

That is not the kind of experience we seek to provide, Mr. Z. Please contact us when you can so we can address this together. Sincerely, The Hillside Honda Team

July 31, 2021

rahatul chowdhury has great customer service and friendly attitude. i gave him a call about a Minor issue which he gladly welcome me to come in to the office where he can further Analysis of the issue. More

by JERRYCALDER87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahatul Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Hillside Honda responded

Hi Jerry and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here to our dealership! Rahatul is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Hillside Honda Team

July 30, 2021

Joseph was amazing and the staff that takes your information about your car before going into the office was professional and friendly. Thank you 😊 Honda ❤️ More

by PSCAMPBELL7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 04, 2021 -

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

July 30, 2021

They do the best service for me.I’m happy and very satisfied.I’m very thankful to them.. 😌I appreciate all of you.thank u so much More

by IMAMYOUSUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Hillside Honda responded

Yousuf, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Hillside Honda's Service Department. Sincerely, The Hillside Honda Team

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