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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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July 26, 2021

Joseph was great, he was very considerate in answering all of my questions and concerns. Also kept me up to date on the service my received. Highly, highly recommend! More

by MICHAELLOPESSELTZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 28, 2021 -

Hillside Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Hillside Honda Team

July 26, 2021

Excellent communication and understanding of the issues. I never had a hard time in dropping off or picking up my car from hillside Honda. People are very courteous and friendly. More

by SAJITHJPAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 28, 2021 -

Hillside Honda responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Hillside Honda Team

July 26, 2021

Hillside Honda is great! Always reliable and professional. Whether it is for maintenance service or an inspection; Hillside Honda always gets the job done. Highly recommend! More

by DARM930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dookharan
Jul 28, 2021 -

Hillside Honda responded

We cannot thank you enough for your wonderful review of Hillside Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Hillside Honda Team

July 26, 2021

My experience was very bad at Hillside Honda. My service advisor Joseph Potanio was very disrespectful towards me. I was told not to bring my car back. I will make sure everyone I know dosen't bring their c More

by SUSIEORTIZ028
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Potanio
Jul 28, 2021 -

Hillside Honda responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Hillside Honda Team

July 26, 2021

Yes, I would recommend the Hillside Honda Service Center. They were courteous and helpful with any questions or concerns I may have with my car. More

by IHOLTGARNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Verdun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Hillside Honda Team

July 24, 2021

Very professional work, making feel comfortable & keeping me informative purchasing my new 2021 Honda Accord. Ms. Nunez was very friendly & helpful with going hard making sure I have the car of my desire. Th More

by MARKBOYD904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Chowdhury
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Verdun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nunez
Jul 28, 2021 -

Hillside Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Hillside Honda Team

July 24, 2021

Quick services and service advisor was very helpful , without delay, i got my car back on time. I like their service. I recommend this service center. More

by Rahman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jul 28, 2021 -

Hillside Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

July 24, 2021

Make sure they have the time and techs to perform your necessary repairs prior to the appt date even after initial request. Reg. maintenence of the car performed well. More

by JJ8182
Recommend Dealer
No
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hillside Honda responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Hillside Honda Team

July 23, 2021

My experience was very pleasant with the staff there. The person who I most interacted with was Joseph Patanio. This guy is very genuine and straight to the point while trying to be helpful, which is somethi More

by Ericksen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jul 28, 2021 -

Hillside Honda responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Hillside Honda Team

July 23, 2021

service was great and fast the staff was knowledgeable and helpful would recommend this location to all Honda owners/lessee. The work was done quickly and explained to me More

by crystal.combs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jul 28, 2021 -

Hillside Honda responded

Thanks for your perfect review, Crystal! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Hillside Honda Team

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