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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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May 11, 2021

Service was professionally completed. Henry, as usual explained everything to me and informed me about what has to be done next. I was completely satisfied More

by CLEMENT776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
May 20, 2021 -

Hillside Honda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Hillside Honda Team

May 10, 2021

Customer service from follow-up on notice of recall to scheduling and repair time was excellent. Will definitely refer to them for any service or maintenance needs. More

by TKTRANSIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nur Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Hillside Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Hillside Honda Team

May 10, 2021

I got body work done at Hillside. The day after, my battery died. Mike gave me superb service on a busy Saturday to rectify the problem. More

by KATCHING65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
May 20, 2021 -

Hillside Honda responded

Thank you for your great review! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

May 06, 2021

As soon I arrived I was received professionalism. My car was processed and serviced faster than I thought. I was contacted via text to confirm the car was ready. More

by elmolleto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shareef Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Hillside Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Hillside Honda Team

May 06, 2021

I told him, fog light don't work & i drop of my vehicle 10:45 am, after 5:00 pm I'm call him my car is ready? He say yes its ready but fog light not working! I told him why? He says ok come you tomorrow or More

by Tahir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Hillside Honda responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contactus at your convenience. Sincerely, The Hillside Honda Team

May 07, 2021 -

Tahir responded

I'm already explain previous comment! & I'm solved my car problem different place, thank you.

May 06, 2021

Amazing service every time I go for service., the staff there is very helpful especially Henry.He always listen to and understand what I am talking about the problems with the car. More

by VALDA.FFRENCH
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Hillside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hillside Honda Team

May 05, 2021

Best service center, very courteous. Updates are always expected when my car in there. Service was done quickly. Everyone the valet, cashier and service rep always give you the white glove treatment! More

by FRANCINERAMONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dukharan
May 10, 2021 -

Hillside Honda responded

Francine, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Hillside Honda Team

May 03, 2021

So I took my car here for two problems the guy Mike did a good job but unfortunately my car seems to have gotten worse so I had to make another appointment and hopefully my problem doesn’t happen after I get More

by DANIEL.LAND1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
May 04, 2021 -

Hillside Honda responded

Daniel, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Hillside Honda Team

May 03, 2021

Making service appointment was easy. The service went smoothly and I was happy with the service which I have received. I will come back for the future service. More

by SXCHAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 06, 2021 -

Hillside Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Hillside Honda Team

May 01, 2021

Drop off was a little busy but overall a good experience. Pick up was smooth. Customer service in-take was courteous. The follow up and reminders were great More

by SHAIN716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Hillside Honda responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, The Hillside Honda Team

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