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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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March 04, 2021

They was so good like always very nice mike explain all very well and do the work fast I hope continue like that and thanks More

by ANGR3657
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Mar 08, 2021 -

Hillside Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Hillside Honda Team

March 03, 2021

The worst service center for Honda I have ever been to and I owned Honda’s since 2006 I brought my vehicle here to a simple service and they messed up my whole car. More

by bestinbd2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Mar 03, 2021 -

Hillside Honda responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, The Hillside Honda Team

March 03, 2021

The appointment for the recall was easily scheduled by Susan. The work was completed in a timely manner and well. Henry was courteous and efficient More

by HRATCHZADOIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 08, 2021 -

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

March 03, 2021

The staff member who helped me was great. He “saved” me from another who was having a bad day. Your prices are too high to use the dealership for most routine work, unfortunately. More

by ZITAG007
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 08, 2021 -

Hillside Honda responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Hillside Honda Team

March 02, 2021

All of my staff interactions were professional. They treated my car with the care duly required. I have been a customer for over 10 years and plan to continue on with Hillside Honda. I wish prices were More

by ARAMN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Hillside Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Hillside Honda Team

March 01, 2021

There fast efficient and courteous. They took my car in right away. The called me to pick it up earlier than what I expected! Would return here for service in the future. More

by VNJMARTINEZ
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yashik Macoon, Brit Tany Mahabir
Mar 04, 2021 -

Hillside Honda responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Hillside Honda Team

March 01, 2021

Great experience! Would be helpful if the tool on the site tells you that it'll be more than an hour to get service, I thought from reading the site it'd just be an hour and a half but turned out to be t More

by SRGOODSPEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 04, 2021 -

Hillside Honda responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Hillside Honda Team

March 01, 2021

Hillside Honda provided excellent customer services to clients. They are very efficient and responsible to take care customers and help solving customer’s problem effectively. I highly recommend Hillside More

by RAYCHEUNGNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric of sales department. He’s excellent!
Mar 04, 2021 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Hillside Honda Team

March 01, 2021

My 1st experience went well. Quick turnaround, staff did a good job keeping me updated on the process, and outcome. They initially told me it would be a 90 minute wait period, and it took 90 minutes! More

by HERI.SALCEDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Hillside Honda responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Hillside Honda Team

March 01, 2021

Had the worst experience I came in for a recall regret doing this because my car had no defects on the dash board and now it does More

by MAYGENVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was told by Dominick Barton’s that he is going to call me if the next few days to replace panel I hope this will get done
Mar 16, 2021 -

Hillside Honda responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Hillside Honda Team

Mar 16, 2021 -

MAYGENVR responded

Yes my number 917 683 2197

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