Hilltop Nissan

I had a very unpleasant experience at this dealership. They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease and walk out with a brand new car with $0 out of pocket and a lower monthly payment. This was not the case. After I picked out the new car they started with the old bait and switch telling me over and over that I would have to spend more and more money. Then the nonsense started ie: The old "Let me talk to my manager" when all they did was disappear with my car keys and waste my time. This used to be a great place to deal with but there is no longer any sense of customer service. I am not an idiot and I did not appreciate being treated like one. I was the only customer in the showroom and there were 25 -30 cars in the make and model that I was interested in sitting on the lot that looked like they been there forever.You would think that in this economy they would have been happy to deal with a repeat customer. Instead they tried to razzel dazzel me into making a very bad deal. BEWARE of Hilltop Nissan. More

I worked with Fasi to lease a 2013 Sentra and he was the absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm h absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm happy with anything, and when I had a problem with the car he immediately got me in to have it serviced on a SATURDAY! He's just great. I'd highly recommend him & Hilltop Nissan to anyone! More

Ed Rodriguez was very welcoming and did everything for my mother and I to buy a vehicle. He helped his find the perfect vehicle in our price range and was very informative. This staff works together and they mother and I to buy a vehicle. He helped his find the perfect vehicle in our price range and was very informative. This staff works together and they enjoy each others input and company. Ed has a great personality and makes you feel awesome. I am glad I worked with Ed at Nissan on rt 10. Thank you for everything! More

They treat you like family here. I came in for an oil change, but left with a new leased car! They made the process very easy and painless :) change, but left with a new leased car! They made the process very easy and painless :) More

The Service team here is amazing to say the least. You are sure to bump into Scott on your visit to the Hilltop Nissan Service Centre. I have been servicing my 2010 ALTIMA for the past 2 years here and H are sure to bump into Scott on your visit to the Hilltop Nissan Service Centre. I have been servicing my 2010 ALTIMA for the past 2 years here and Hilltop Nissan/ Scott and his team have never let me down. They are always trying to make sure you are helped as quickly and efficiently as possible. I would definitely recommend them to everyone out there who wants to buy a Nissan for both their fair pricing for buying a car but also for the great after sales service Venkata Vishnumolakala More

I went to Hilltop to trade in a used Nissan that I loved, but I needed to lower my payments. I met with Todd and he helped me not only find the car I wanted, but also an upgrade at the same price! I couldn't but I needed to lower my payments. I met with Todd and he helped me not only find the car I wanted, but also an upgrade at the same price! I couldn't be happier with my purchase! On top of that, Todd has been so helpful since my purchase. I added a spoiler and he made sure that I was taken care of and even called after to make sure I was happy with everything! Todd knows customer service and I would definitely recommend anyone interested in buying a Nissan to Hilltop! The entire staff was very helpful! More

My new Rogue which was purchased elsewhere decided one day to not start(these things happen unfortunately) and Nissan Roadside Assistance towed it to Hilltop Nissan. Since it was a Sunday I couldn't go up day to not start(these things happen unfortunately) and Nissan Roadside Assistance towed it to Hilltop Nissan. Since it was a Sunday I couldn't go up there to discuss it. Early Monday morning before I could call there, Al called me to understand what the issue was and had the car diagnosed by noon. He had the parts in hand the next day and the car returned half a day later. He was a pleasure to deal with and based on the service there I'll buy my next Nissan from them. If only all service businesses had an employee with Al Cimirro's willingness to get the job done right the first time. More

I can't say enough about the service I received from Ed Rodriguez..I was looking to trade in my 2000 Nissan Sentra for a new veh he showed me a 2012 Nissan Altima black on black fell in love with it!!!! I' Rodriguez..I was looking to trade in my 2000 Nissan Sentra for a new veh he showed me a 2012 Nissan Altima black on black fell in love with it!!!! I'm on a tight budget and Ed went above and beyond to get me the BEST DEAL and that he did..I drove off in my Nissan VERY HAPPY..I will recommend ED to anyone looking to purchase a new car... More

This was one of the most pleasant experiences I have ever had searching for a car. Ed was friendly and was not once pushy. He listened to what I needed and made it happen. He gave us a fair deal and I would had searching for a car. Ed was friendly and was not once pushy. He listened to what I needed and made it happen. He gave us a fair deal and I would recommend him to anyone in the Essex County area. More