Hilltop Nissan

Escribo en español con la esperanza de que otras personas de habla hispana tengan en cuenta al comprar o arrendar ("Lease") un carro en Hilltop Nissan East Hanover. Como en todo cuando usted llega personas de habla hispana tengan en cuenta al comprar o arrendar ("Lease") un carro en Hilltop Nissan East Hanover. Como en todo cuando usted llega por primera vez, la atención es bastante buena por supuesto esa es la idea de ellos, hacelo pensar que usted esta tomando la decisión correcta para hacer negocios con ellos. El verdadero problema viene cuando usted dice "SI" al negocio, ya que de ahí en adelante usted tendrá que vérselas con otros departamentos de la tienda como lo es Servicio o Reparaciones. Ahí, usted nunca va a encontrar no solo una cara amable sino que si usted necesita hacer un reclamo de la garantía o no esta desacuerdo con el tipo de reparación que usted requiere, lo que usted va a recibir son puros disgustos y así usted tenga la razón ellos no van hacer nada por usted. No se le haga raro que usted vaya tan solo a cambiar el aceite de su carro arrendado (que según su contrato debe ser "FREE") y aparezcan otros problemas mecánicos que usted no se imagina que un carro nuevo debe presentar. Así que tenga cuidado, no pague por cosas diferentes a las que usted va, es mejor que lo lleve a un mecánico de confianza y se asegure que lo que el concesionario le dijo es cierto. No digo con esto que la marca NISSAN sea mala, los realmente malos son las personas que allí trabajan. Mi experiencia no la estoy basando en una sola visita a este lugar he tenido que ir en cinco ocasiones siempre con la esperanza de recibir un mejor servicio esa siguiente vez, lamentablemente no ha sido así. Ya solo quiero que llegue el momento para regresar el carro y no regresar allí nunca mas. More

This is my first time to write about my purchase of a Nissan vehicle. I have owned different vehicles; but with my satisfactory experience in purchasing my latest purchase of Nissan Rogue 2013, I feel ha Nissan vehicle. I have owned different vehicles; but with my satisfactory experience in purchasing my latest purchase of Nissan Rogue 2013, I feel happy to share about my experience in owning it. We were assisted by Mr. John Boccardi on that day that we bought our second Nissan vehicle. Aware that our first experience in going to a Nissan dealer--buying a vehicle, talking about numbers, and finally taking it home on the same day-- took us almost a whole day, from early morning till dark, we were ready to encounter another exhausting and somewhat aggravating day. But this time with the help of John, we were able to complete our negotiations in less than 3 hours, and to our satisfaction. John was very attentive to our questions, and was ready to find out for answers in case he did not have the information right away. He was very patient and understanding, and not once did we feel under pressure to limit our questions and conclude a deal in a short time. He showed us the vehicles of our choices, which were narrowed down to either a white Rogue or the platinum graphite Rogue. He gave us the comparative prices and patiently responded to our follow-up necessary to help us make a decision as to our choice. My wife and I were very satisfied with the professional and businesslike way John Boccardi assisted us in our purchase of the Nissan Rogue. I will definitely recommend to my friends and relatives to go to Hilltop Nissan and to look for John Boccardi whenever they decide to own a Nissan vehicle. More

I had a very unpleasant experience at this dealership. They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease and walk out with a brand new car with $0 out of pocket and a lower monthly payment. This was not the case. After I picked out the new car they started with the old bait and switch telling me over and over that I would have to spend more and more money. Then the nonsense started ie: The old "Let me talk to my manager" when all they did was disappear with my car keys and waste my time. This used to be a great place to deal with but there is no longer any sense of customer service. I am not an idiot and I did not appreciate being treated like one. I was the only customer in the showroom and there were 25 -30 cars in the make and model that I was interested in sitting on the lot that looked like they been there forever.You would think that in this economy they would have been happy to deal with a repeat customer. Instead they tried to razzel dazzel me into making a very bad deal. BEWARE of Hilltop Nissan. More

I worked with Fasi to lease a 2013 Sentra and he was the absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm h absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm happy with anything, and when I had a problem with the car he immediately got me in to have it serviced on a SATURDAY! He's just great. I'd highly recommend him & Hilltop Nissan to anyone! More

Ed Rodriguez was very welcoming and did everything for my mother and I to buy a vehicle. He helped his find the perfect vehicle in our price range and was very informative. This staff works together and they mother and I to buy a vehicle. He helped his find the perfect vehicle in our price range and was very informative. This staff works together and they enjoy each others input and company. Ed has a great personality and makes you feel awesome. I am glad I worked with Ed at Nissan on rt 10. Thank you for everything! More

They treat you like family here. I came in for an oil change, but left with a new leased car! They made the process very easy and painless :) change, but left with a new leased car! They made the process very easy and painless :) More

The Service team here is amazing to say the least. You are sure to bump into Scott on your visit to the Hilltop Nissan Service Centre. I have been servicing my 2010 ALTIMA for the past 2 years here and H are sure to bump into Scott on your visit to the Hilltop Nissan Service Centre. I have been servicing my 2010 ALTIMA for the past 2 years here and Hilltop Nissan/ Scott and his team have never let me down. They are always trying to make sure you are helped as quickly and efficiently as possible. I would definitely recommend them to everyone out there who wants to buy a Nissan for both their fair pricing for buying a car but also for the great after sales service Venkata Vishnumolakala More

I went to Hilltop to trade in a used Nissan that I loved, but I needed to lower my payments. I met with Todd and he helped me not only find the car I wanted, but also an upgrade at the same price! I couldn't but I needed to lower my payments. I met with Todd and he helped me not only find the car I wanted, but also an upgrade at the same price! I couldn't be happier with my purchase! On top of that, Todd has been so helpful since my purchase. I added a spoiler and he made sure that I was taken care of and even called after to make sure I was happy with everything! Todd knows customer service and I would definitely recommend anyone interested in buying a Nissan to Hilltop! The entire staff was very helpful! More

My new Rogue which was purchased elsewhere decided one day to not start(these things happen unfortunately) and Nissan Roadside Assistance towed it to Hilltop Nissan. Since it was a Sunday I couldn't go up day to not start(these things happen unfortunately) and Nissan Roadside Assistance towed it to Hilltop Nissan. Since it was a Sunday I couldn't go up there to discuss it. Early Monday morning before I could call there, Al called me to understand what the issue was and had the car diagnosed by noon. He had the parts in hand the next day and the car returned half a day later. He was a pleasure to deal with and based on the service there I'll buy my next Nissan from them. If only all service businesses had an employee with Al Cimirro's willingness to get the job done right the first time. More