Hillyer's Mid-City Ford

Priority On my way to work this morning and I got a flat tire. I had heard that Hillyer's Stayton Ford sold tires now so I whipped in there to see if they cou On my way to work this morning and I got a flat tire. I had heard that Hillyer's Stayton Ford sold tires now so I whipped in there to see if they could help me. They looked at my fusion immediately and it needed a new tire because it was to badly damaged. The other 3 were about 5 years old and could wait a year or two. Steve priced me out one tire and I was shocked at the price being so low that I asked how much for four. I agreed to the one tire and while I was waiting I called around to price check. when I was done I marched back up to the desk and said replace all four. They were almost half the price of everyone else. Got back on the road and made it to work. Great experience. I know I keep doing reviews for them but when someone does a good job I like to tell people. 3rd review so far More

CHOOSE YOUR FORD DEALER WISLEY I have done three reviews for Hillyers because I am so impressed with them on every visit. Hillyers thank you for the second opinion and saving me a I have done three reviews for Hillyers because I am so impressed with them on every visit. Hillyers thank you for the second opinion and saving me a lot of money. Other Ford dealer "SHAME ON YOU"!!!!! More

Better Built I have always loved the service department. Just purchased a new Transit and sales was just as good. I will refer them to anyone looking for a new For I have always loved the service department. Just purchased a new Transit and sales was just as good. I will refer them to anyone looking for a new Ford More

12 year customer My story started about 12 years ago, I'm and avid outdoorsman and teach survival and hunting classes all over the country. I was on my way from Cali My story started about 12 years ago, I'm and avid outdoorsman and teach survival and hunting classes all over the country. I was on my way from California to Seattle in my Diesel F350 when all of a sudden it just stalled and wouldn't start. I was on I-5 between Salem and Albany. To make things worse I had a class in Seattle to teach in 5 hours. I called a tow truck and when he arrived I asked him where I should take it for repair, he quickly replied Hillyers Mid City Ford in Woodburn. Ok so off to Hillyers we went. When we arrived we were greeted by Alex and Jeremy in service. I explained my situation and how I was running late. Alex directed the tow truck driver to drop it off in the shop so they could get started, I was surprised because I could tell they were extremely busy and there's not a spot available anywhere. I was then directed to the waiting room (it was packed). I sat next to a nice couple and explained my situation and how I didn't think I would make it to Seattle in time. The gentleman chuckled a little and said "YOU ARE IN THE RIGHT PLACE FOR SERVICE" if anyone in the northwest could get you fixed it would be Hillyers Ford. Then he explained that him and his wife and several of his friends drive from the Albany area just to get there vehicle serviced. I had been sitting there for about 15 minutes when Alex came into the waiting room and explained what was going on and that he thought he could have me back on the road in 20 minutes. WOW That would be great I relied. Guy next to me said "see what I mean" they are the best there is. 20 minutes later my truck was ready to go and I made it to my class with time to spare. I drive my truck all across the northwest and I will purposely wait to have my truck service when I am in Woodburn, Keep in mind I pass 50 ford dealers to get to them. Fast forward to the present, driving down I-5 and I break down in Salem again. I call the tow truck and when he arrived I told him to take me to Hillyers Ford. I started reading my book and wasn't paying attention to where we were going, next thing I know we are at Hillyers Stayton Ford, What I said to the driver, they have two stores. I was excited but also a little reluctant because I'm very comfortable with the Hillyers in Woodburn. I am going to cut this story short now, Guess What the service Was absolutely Amazing just like the other store. Now I have two stores to choose from. I often talk to other business owners, friends family etc about Hillyers Ford. Thanks for everything at Hillyers More

Love My Ecoboost I entered Hillyers Stayton Ford in late December. I was forced by a family member to go Truck shopping because my old Truck kept giving me problems. I I entered Hillyers Stayton Ford in late December. I was forced by a family member to go Truck shopping because my old Truck kept giving me problems. It was paid off so I was hesitant to get another Truck payment. When I first arrived at the Hillyers, I was greeted immediately and was introduced to a bubbly guy named Andrew. As stated before, I really wasn't interested in buying a truck, but I knew the truck I wanted to see . Andrew immediately got the keys to a beautiful Ecoboost F150, so I could take it for a test drive. Before the test drive, Andrew explained everything about the truck. I was impressed that he was so knowledgeable. I LOVE THE TRUCK, but I didn't want to deal with a pushy and deceitful sales person. I met deceitful people at a dealership a few years ago, so I was ready for lies. IT WAS NOTHING LIKE THAT WITH HIM. We laughed, talked about family and friends, talked about my second choice with another brand, benefits of a new truck, and my budget. It didn't take all day ( about 3 hours).. I purchased my first brand new truck I couldn't get it the same day because they didn't have the color I wanted... When I picked up the truck a few days later, I met a happy Andrew again. He helped me learn all of the features in the truck. I am not a technology person so I asked ALOT of questions , but he was extremely patience. Long story short - I had a really good experience at Hillyers Stayton Ford and as I drive my truck around and people see where it was purchased I find out more and more good things about the Hillyers dealerships. In a few years, I will definitely purchase another truck from this dealership. If you go, ask for Andrew Evans. I love great customer service. I am telling everyone lol... More

After going to almost every dealership in Salem. I was tired of dealing with bunch of money hungry SHARKS! I decided to go to one last dealership Hillyer's Ford, it was the best decision I had made all da tired of dealing with bunch of money hungry SHARKS! I decided to go to one last dealership Hillyer's Ford, it was the best decision I had made all day after wasting my nice sunny Saturday at dealerships. Hillyer's deffenetly made the difference. I felt at home, and the sales man was smart to know that I was the buyer and got me involved in all the features and benefits of the car. When I finally decided on a car the negotiation was so smooth and easy. Now I am happy with my new car and I will go back once I need to upgrade. More

I purchased a used non-Ford vehicle from them and the salesperson I worked with was excellent. He was personable, knowledgeable, polite and seemed to really care. The sales manager I worked with was al salesperson I worked with was excellent. He was personable, knowledgeable, polite and seemed to really care. The sales manager I worked with was all of those things as well but during our negotiation of the trade-in value of my existing vehicle, I asked specifically if her (the dealership's) intention was to wholesale the vehicle as I understood this to be common practice with vehicles such as mine (high mileage). She said without hesitation "yes, absolutely), which influenced my position in the negotiation substantially. I completed the transaction and about two weeks later I was in the neighborhood and spotted my previous vehicle on their retail lot. Doing so was not only unethical but constituted fraud. Of course, I had nothing in writing, no evidence to support this and had to let it go. As such, I have described my experience and have recommended to all of my friends, relatives and anyone who is in the market for a vehicle to choose a dealership other than this one. A slap in the face (notwithstanding the illegal act) after what at the time seemed a very pleasant car buying experience. More

I originally came to this dealership to see what the value of my old truck was, but after the great service I recieved here, I ended up leaving with a brand new Ford superduty. I thought the staff was e value of my old truck was, but after the great service I recieved here, I ended up leaving with a brand new Ford superduty. I thought the staff was extremely knowlegable about the trucks I was looking at. I also really apperciated that the dealership put the nicest lift you canbuy on my truck. I highely recomend this dealership especially for people buying a truck. More

Awesome Sales & Service experience!!!!!! 6th Awesome Sales & Service experience!!!!!! 6th vehicle purchase there. I have been buying from Hillyer's Ford since 1998. I highly recommend Hillyers Awesome Sales & Service experience!!!!!! 6th vehicle purchase there. I have been buying from Hillyer's Ford since 1998. I highly recommend Hillyers as your next stop to purchase your next vehicle. Brandon really showed in interest in my needs on leasing my ford focus. I continue to use there service department. Jeremy and Alex are great!!! I read some of the other crazy comments. Very hard to believe!!!! I guess there's just some people in life who can't be pleased.....no matter what!!!!! More

Do not waste your time at Hillyer’s Mid-City Ford in Woodburn, Oregon. They tried to scam us, and we are not the first! Vehicle price was listed at $30,747 on their website. On the vehicle the tag sh Woodburn, Oregon. They tried to scam us, and we are not the first! Vehicle price was listed at $30,747 on their website. On the vehicle the tag showed the price to be $29,747. We made four visits to the dealership. On the first visit we arrived after hours and did a visual inspection of the vehicle, noting the green sales price hanging from the rear view mirror which read $29,747. On 7/27/2010, over one month later, we returned to the dealership and met with Jay, salesman, who verified the asking price of the vehicle. On 7/29 we returned to the dealership and made an offer on the vehicle. The sale price was verified; however, the dealership offered $850 below low trade in Kelly Blue Book on our trade in, so we left without purchasing the vehicle. On 8/1 we returned to the dealership to discuss purchasing the vehicle cash, without the trade-in. We called ahead. The salesman, Jay, returned our call and again verified the price as $29,747 plus $50 tags and $200.00 title fee. We spent 90 minutes on paperwork. When it came time to sign the final paperwork and write the check the sales manager, Bill, stated that he was just informed by the owner that the price had increased $2,000.00 and that he could no longer honor the advertised price. We left without purchasing the vehicle. When I contacted the Oregon Attorney General’s Office, I was told that three similar complaints have been filed recently. Buyer beware: Take your business elsewhere! Keywords: Leo Hillyer, Hillyer’s Mid-City Ford, Bill Gallagher, Jay Hyer, Dealer, Ford, Expedition, Expedition EL, F150, F250, F350, F450, Dually, Woodburn, Oregon, Salem, Portland, Central Oregon, Unethical, Ethics complaint, Scam, False Advertising, Bait and Switch, Complaint, Review. More