Hixson Ford Leesville

Since no one here likes to return calls I am resorting to reviews. We purchased a brand new bronco from here. They couldn’t find the 2nd key fob. They said they would send it to us since we don’t live clos reviews. We purchased a brand new bronco from here. They couldn’t find the 2nd key fob. They said they would send it to us since we don’t live close. We never got it. We’ve called and emailed and called and called only to receive more broken promises or no returned calls. After SEVEN months we were finally told to take it to another dealership to get a new one made/ordered and they would pay for it but no one called that dealership to set it up and I have zero faith we’d get reimbursed if we just did it ourselves. This has been a horrible customer service experience. We would never purchase from here again. More