Hodges Mazda - Service Center

I dropped my car of for an oil change and I was in and out very quickly. The staff was top notch out very quickly. The staff was top notch More

I was able to drop off my vehicle early morning hours and drop off the key. That was very convenient. They were busy I knew ahead of time, and I eventually did get a call back regarding the assessment and is drop off the key. That was very convenient. They were busy I knew ahead of time, and I eventually did get a call back regarding the assessment and issue. The technician video send is extraordinarily good! Love that part. The response from the service side of the house with communication left a lot to be desired. I am still waiting to hear back whether they will be delivering my car back as I’m out of town, which was the arrangement. In my opinion, I think the service staff has a lot of turnover, and they are new at the job, the mechanical portion of the repair is outstanding, could do better on the communication from the service side. More

I was updated throughout the day. Pictures were sent to show me what was going on. Great communication! Pictures were sent to show me what was going on. Great communication! More

very professional and helpful. Corey Bier answered all my questions and always got back to me. Corey Bier answered all my questions and always got back to me. More

Give me full attention, answer my questions. Make me feel like VIP when I go getting my car service Make me feel like VIP when I go getting my car service More

When I arrived and parked in the service center, several technicians passed by me and never addressed me. I finally went inside and spoke to Kody while several technicians again did not asked if ‘I needed h technicians passed by me and never addressed me. I finally went inside and spoke to Kody while several technicians again did not asked if ‘I needed help,’ or ‘had been helped!’ More

Service is good and I am satisfied but the constant hounding to do surveys after every visit is annoying. Emails and text messages to do surveys is too much. hounding to do surveys after every visit is annoying. Emails and text messages to do surveys is too much. More

I was greeted and helped right away and updated with a recommendation from the mechanic which I accepted. All very professional and helpful. recommendation from the mechanic which I accepted. All very professional and helpful. More

Fast, prompt contact upon completion of my service. Service folks were friendly and helpful with the process as well. Service folks were friendly and helpful with the process as well. More

Always professional, friendly, and efficient with quality service. I use Hodges Mazda for all of my service. service. I use Hodges Mazda for all of my service. More