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Hodges Mazda - Service Center

Jacksonville, FL

4.6
779 Reviews

779 Reviews of Hodges Mazda - Service Center

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September 18, 2024

Great service, fast, effective, good communication. expectations were set and met. Agents were very professional and informative, I was kept informed throughout the servicing process. More

by carolina-lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
September 17, 2024

Drop off was easy, the service was quick, and the staff were friendly. Received an update right after service was done. More

by Greenawald.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Excellent service with great communication. Love the automated texting with a link to a Video showing you a live walkthrough of what they looked at and found on the car. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
September 14, 2024

Corey was awesome and the service team was fast! The only annoying part about going into the dealership is always the fact the sales team comes up to you to try and sell you a new car. I was on the More

by KAYLAPOLK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tatsch
September 12, 2024

Riley in the service department provided excellent customer service by advising my husband of a complimentary oil change we were due but were not aware of. Great customer care! Thanks Riley! More

by COONEY_KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley in the service department
September 11, 2024

Alway a good experience. Staff all were highly motivated and professional at all times. I felt important as a client. Keep up the great work!😎 More

by MRITTERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
September 11, 2024

I got my first car service since I bought it . It was general car check and oil change. Fast service and professional. Impressed! Thank you! More

by LANA81LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Smith
September 11, 2024

Skyler is an amazing sales person who had the car I picked out online ready for me when I arrived. All staff are time conscious and professional. I traded in a BMW vehicle for my new Mazda which is ev More

by BIGGLITTLEM
Recommend Dealer
Yes
Employees Worked With
Skyler Grimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Mathews
September 11, 2024

I liked the video updating you on their findings during the service. Waiting area is comfortable, snacks, drinks and 2 TVs provided. More

by VHODG911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey checked me in and was polite., Rodney Cunanan
September 10, 2024

I explicitly told the service representative to NOT have my vehicle car washed during the service visit and they still did it anyway! Very dissatisfied with the service at this dealership! More

by VLADIMIR.LOLINCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley Morgan
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