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Hodges Mazda - Service Center

Jacksonville, FL

4.6
775 Reviews

775 Reviews of Hodges Mazda - Service Center

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February 26, 2025

Very disappointed with customer service in overall. Brought my car for service today and I wasted my whole day, and left the dealer with no resolution. They need to hired more knowledgeable people. More

by Ladylopez96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I always find the service department to be fair, honest and efficient. Staff is friendly as well More

by BEVERLYALICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I was greeted immediately after walking into the service department. Riley Morgan quickly wrote up the services was there for and explained all details perfectly. I love seeing the video taken by the mech More

by THE4TENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Riley
February 19, 2025

Everyone was very helpful and polite. I was able to get my dream car and I would recommend them to everyone. More

by COLLINSAM
Recommend Dealer
Yes
Employees Worked With
Jeffrey Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Just bought my new car and they were great to deal with for the first time More

by MAILLADYCDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Foster
February 16, 2025

Great dealership! Fantastic staff, and great pricing! They made me feel very comfortable throughout the whole process of purchasing my new Mazda. More

by DALTONSMOM
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bozeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Anastasiia Kavunenko made my car buying experience very easy. She was friendly, knowledgeable, and professional. It was actually a fun experience! We enjoyed the laughs and conversation along the way. I wo More

by SUSANB82
Recommend Dealer
Yes
Employees Worked With
Anastasiia Kavunenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Great service department. My car was promptly taken and oil change and tire rotation performed in a timely fashion. More

by DOREENS426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
February 08, 2025

Kathleen Pacheco was amazing! She greeted me as soon as I walked into the service department. She worked with me to get my car serviced as a walk-in to accommodate my schedule. Ka More

by leslietowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great customer service during my visit for an oil change and tire rotation. The inspection video was very thorough and all of the work was done in a timely manner. More

by Mathguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
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