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Hodges Mazda - Service Center

Jacksonville, FL

4.6
774 Reviews

774 Reviews of Hodges Mazda - Service Center

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January 16, 2025

Printed document indicated a recommendation to consider tire replacement, but the oil change sticker and video both indicate the tires are well within green. Similar circumstance with my wife's car. My a More

by steve_d_mullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Service took 2 hours when told 1 hour, sticker for next oil change was not replaced it was just torn off with no new one, credit card fee was not disclosed on the estimate or verbally prior to service - no More

by LIFEHAPPENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen
January 14, 2025

Had car in twice for oil consumption but issue and was told no leaks both times. Took car directly to Kia and they found a valve cover gasket leak. More

by SHERWOODFOREST41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
January 14, 2025

The whole experience from the time I dropped off the car until the time I picked it up was great. More

by WUHILLMENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan
January 12, 2025

I believe the best service available to customers and a feeling that they care for us More

by olan928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travies
January 11, 2025

Amazing customer service and are always very timely and informative on my scheduled services! I love the video they share while they are servicing the vehicle - gives me a peace of mind on their thoroughn More

by TFICK91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Grimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
January 11, 2025

My visit was perfect in my opinion! Kathleen did a great job welcoming me - working up my services and expediting my visit!! The service worker - whose name I do not know - did a great More

by Doc Hand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
January 10, 2025

I know I just left a review a few weeks ago complimenting my wonderful first visit here. Yet this time it’s for an actual service that was performed. Just like the first one, everything went smooth as silk a More

by Black24Mazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan
January 09, 2025

Very fast and friendly service, easy check-in and checkout process. Thorough inspection and great communication. More

by CRICKET888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
January 09, 2025

Sales & Service professional. My only recommendation is that your detail department do a better job cleaning the outside and inside on the windows. More

by BARAPPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Barefoot
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