Hoehn Honda

Hoehn lost out on my cash purchase! Game playing and not wishing to discount from MRSP because they said their cars sell themselves was a turn off, but once the salesman started bad mout Game playing and not wishing to discount from MRSP because they said their cars sell themselves was a turn off, but once the salesman started bad mouthing other dealerships, I walked out, drove to Escondido and paid cash for the same model. More

Crooked crooks! Edgar the service advisor tried to rip me off and take advantage of my situation. Said $250 for a $125 diagnostic test. The manager Skip acknowledged Edgar the service advisor tried to rip me off and take advantage of my situation. Said $250 for a $125 diagnostic test. The manager Skip acknowledged his scam. xxx Edgar??!! More

Rip off after sales service My AC was not working very good as the system was low on freon. I returned to Hoehn Honda in Carlsbad and they charged me $163 for the service of re My AC was not working very good as the system was low on freon. I returned to Hoehn Honda in Carlsbad and they charged me $163 for the service of recharging freon and chaning a $25 relay. This was in July 2016. Fast forward June 2018 when I returned for the same issue, they charged me $434. When confronted, the manager told me that you have agreed over the phone, that was the price. Tremendous price inflation or blatant rip off, you decide, that was my last visit in this garage. More

Not trustworthy I have brought my car in for service for over 1 year complaining of the same thing. They could never “hear the problem or replicate the problem “ unti I have brought my car in for service for over 1 year complaining of the same thing. They could never “hear the problem or replicate the problem “ until my warranty expired... then they heard the problem right away and tried to charge full price. After finally fixing it, I get my car back home to only discover a bunch of new problems that never existed before.... that all stem from the same area they previously did work on!!!! Very unprofessional, not friendly and do not care about their customers at all!!! More

Not meeting commitment I got my driver side mirror broken and went to Hoehn Honda and the technician informed that if they buy the part from them they will fix it without an I got my driver side mirror broken and went to Hoehn Honda and the technician informed that if they buy the part from them they will fix it without any charge and spoke to his manager and confirmed it.He also informed fixing it will take only 10min.Next day when I went to Hoehn they simply told that he is not authorized to tell that to me and charged the service fee and made me wait for 1:30min. More

Worst Customer Service I was a Toyota Corolla owner for six years prior to this experience, thus I am writing this review keeping in mind the superior customer service I’ve I was a Toyota Corolla owner for six years prior to this experience, thus I am writing this review keeping in mind the superior customer service I’ve had, from Toyota corporate and the Auto Repair Shop in Carlsbad. Palan was my car salesman that worked with myself and parents who accompanied me; he was very informative, yet rushed and pressured me from the very beginning. Nonetheless, I purchased a 2017 Honda Civic and I trusted that I left the dealership with all of the accessories that were advertised when the car was displayed to me. Thus, when I arrived home, the cargo liner that was in the trunk was taken out, and to top it off, when I approached Palan about this issue, he said it was not included with the car. I questioned if he falsely advertised the car, and he agreed, “Yes.” I was very disappointed with the fact that this HOEHN HONDA salesman was not honest, and should have negotiated including this item. Secondly, about 5 weeks after I bought the car, the foam in the driver’s seat turned out to be DEFECTIVE. The entire left side COLLAPSED and it has not been fixed by either Hoehn Honda nor has HONDA Corporate resolved this issue. Service at Hoehn Honda is very poor and unprofessional, dreadful service. Esteban was my service advisor, and he has failed to call me back to try and fix the problem after it being fixed only ONCE. Not only am I being inconvenienced by driving with a deformed seat, but I have wasted time and effort to try to speak to Skip (Manager)- he never responds to e-mails, voicemails nor phone calls. Corporate Honda is the SAME. They tried to send me over to Escondido Honda, but have not received a call yet after over a week passed. I recommend you save your time, money, and energy. Do not buy from HOEHN HONDA, and consider how much trouble you will have to go through with Corporate Honda to simply get a small part like this fixed. More

Best deals are at Hoehn Honda My friend Rosangela and myself came to hoehn Honda to buy a car. We walked away with the car we wanted and go a great deal thanks to Dante. He made su My friend Rosangela and myself came to hoehn Honda to buy a car. We walked away with the car we wanted and go a great deal thanks to Dante. He made sure we where treated properly and gave us the best deal he could get. More

Bought pre-owned Honda Sales rep, Dante, was very helpful and answered all of my questions. I found a great pre-owned 2014 Honda Insight which I'm very happy with. It's a p Sales rep, Dante, was very helpful and answered all of my questions. I found a great pre-owned 2014 Honda Insight which I'm very happy with. It's a professional dealership and everyone I encountered was very friendly and service oriented. Only reason I didn't give 5 stars is that I found this car online and so I didn't really go through the whole in-person shopping experience so I can't comment on that. But they have a lot of inventory and only high quality vehicles so I expect you'll find what you need through their dealership if you want to shop and compare different models. More

Dealer's Yo-Yo Tactics Very bad experience with Honda Hoehn Carlsbad. Started with low interest rate but after 9 hours ended up with 2.5% rate higher then pre-approved. They Very bad experience with Honda Hoehn Carlsbad. Started with low interest rate but after 9 hours ended up with 2.5% rate higher then pre-approved. They are experts in Yo-Yo tactics and will rip you off as xxxx. Dealer send requests to 14 lenders but showed me only 1 offer, the highest of course to get the highest kick back from the lender. Bad, very bad dealer. More

Buying a car I was looking for a certified used vehicle and Dante was helpful and made the process smooth and easy. Im happy with my purchase and service I was looking for a certified used vehicle and Dante was helpful and made the process smooth and easy. Im happy with my purchase and service More