Hoffman Audi of New London - Service Center

Tyler (service Desk) writer was great, kept me informed throughout my cars service. Tyler and Sean are friendly knowledgeable and helpful. Service Techs sent a video which is very helpful with information throughout my cars service. Tyler and Sean are friendly knowledgeable and helpful. Service Techs sent a video which is very helpful with information about the condition of my vehicle. Great Job, thanks. More

Thank you to the Service Manager Sean Lewis and the staff for always going the extra mile when my car comes in for service. They are professional, efficient, responsive, informative and provide an all around for always going the extra mile when my car comes in for service. They are professional, efficient, responsive, informative and provide an all around outstanding experience. More

Over the last thirteen years we’ve owned an Audi, we have always found Hoffman Audi of New London to provide friendly, helpful, and superior service. We highly recommend them to our family and friends. always found Hoffman Audi of New London to provide friendly, helpful, and superior service. We highly recommend them to our family and friends. More

Peter was terrific! And we got a great deal on our trade in. Love our Q3 And we got a great deal on our trade in. Love our Q3 More

Working with Hoffman whether its sales service or parts always a pleasure! they’re on top of their game always willing to help, Sean & Tara in the service department are 5 star This is my second Audi, Hoff always a pleasure! they’re on top of their game always willing to help, Sean & Tara in the service department are 5 star This is my second Audi, Hoffman is the only place I’ll bring it! Thanks for a great job today Sean! Dennis G. More

Representative was courteous and answered all questions clearly. Service performed as required.Waiting area is comfortable and clean clearly. Service performed as required.Waiting area is comfortable and clean More

Service team was able to fit me in on short notice. Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with Hoffman. More

Easy to schedule service appointment. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area. More

Service and staff were excellent Mechanic was thorough and clean. Loaner was fine but being asked to pay a few dollars for a gallon (or so) of gas is ridiculous considering how much money I paid for my n and clean. Loaner was fine but being asked to pay a few dollars for a gallon (or so) of gas is ridiculous considering how much money I paid for my new Q5 in 2021 and for service(s) as well. More

Nice clean experience with the service providers. Prompt make you feel like you are welcome there. Not very many places do that. They just wanna take your money, but they made you feel very welcome, Prompt make you feel like you are welcome there. Not very many places do that. They just wanna take your money, but they made you feel very welcome, inexpling everything to you. More