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Hoffman Audi of New London - Service Center

New London, CT

4.9
297 Reviews
Call Service Center (860) 772-0376

297 Reviews of Hoffman Audi of New London - Service Center

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October 14, 2016

Excellent service The staff at Hoffman has always been top notch and professional. Scheduling is never a hassle, they anticipate your needs and make the experience effo More

by BILLTAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Dominic Parker
Report | Print
Oct 18, 2016 -

Hoffman Audi of New London responded

Hi BILLTAIT, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are happy to hear that Mark, Dominic and the team have been able to exceed your expectations and ensure that you are satisfied at the end of every visit. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 14, 2016

Excellent Customer Service IN and out efficiently and effectively. Perfect. Why do I need to write more just to come up with a word minimum?? So it is. More

by KCLARKE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Report | Print
Oct 14, 2016 -

Hoffman Audi of New London responded

Hello KCLARK3, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are happy to hear that our team was able to perform the maintenance on your vehicle promptly and get you back out on the road again as soon as possible! We are dedicated to ensuring your vehicle is running safely and efficiently! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 13, 2016

Service on October was very efficient and courteous. Tire pressure light and tire pressure were checked. Also, a recall was serviced. All was done efficiently and courteously. An additional problems w More

by audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol
Report | Print
Oct 13, 2016 -

Hoffman Audi of New London responded

Hello audifan, Thank you for choosing Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to address the recall and the tire pressure issue in a courteous and efficient manner. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Let us know if you have any other questions or service needs, as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 13, 2016

Excellent service! Brought car in for 2 recalls and mentioned I was close to my 10k oil change/checkup. They said they would take care of that too for me, same day. Wa More

by FISCUSSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Report | Print
Oct 13, 2016 -

Hoffman Audi of New London responded

Hi FISCUSSUE, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to address your recalls and make the time to perform your 10K check-up! Thank you for your feedback, we sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 12, 2016

Excellent every time They do a great job every time I stop in. Very efficient, and always willing to answer any questions. Called about a flat tire I got on Friday, schedu More

by B14MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Dominic Parker
Report | Print
Oct 12, 2016 -

Hoffman Audi of New London responded

Hi B14MOORE, Thank you for choosing Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to take care of your flat tire in a fast and efficient way. We are always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 12, 2016

Excellent service every time. We had a recall to be taken care of on our Q5 and it was dealt with very efficiently. Being greeted by name on arrival is one indication of the excel More

by PFHHOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Report | Print
Oct 13, 2016 -

Hoffman Audi of New London responded

Hi PFHHOLT, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to address the recall on your vehicle in a quick and efficient manner. Your safety and enjoyment of your vehicle is our priority and we sincerely thank you for choosing Hoffman Audi! We appreciate your feedback and look forward to seeing you at your next scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2016

15000 mile service I know that when I take my car to Hoffman Audi of New London that they will take great care of it. No worries.thanks More

by HUNTER4067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Report | Print
Oct 11, 2016 -

Hoffman Audi of New London responded

Hi HUNTER4067, Thank you for choosing Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to provide you with great customer service at your most recent visit. Thank you for your feedback as we are dedicated to providing an exceptional experience at every visit! See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 06, 2016

World Class Service Great experience... immediately taken care of... know who I was before checking in. Overall great atmosphere: breakfast sandwich to order, Starbucks More

by JSCHUMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Report | Print
Oct 06, 2016 -

Hoffman Audi of New London responded

Hello JSCHUMANN, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that you enjoyed our waiting area amenities and working with our staff. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

October 03, 2016

First time AUDI Peter and Mark have both been fantastic. Accommodating, friendly, personable. They remember preferences and do their best to provide great service. Mu More

by MAUREEN.GRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Peter DeVylder
Report | Print
Oct 04, 2016 -

Hoffman Audi of New London responded

Hi MAUREEN.GRIFFIN, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that Peter, Mark and the team were able to provide you with great customer service. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

October 03, 2016

service Everything was done perfectly on time and at a very fair price.I would highly recommend the Hoffman team for all your service needs.Thanks for your he More

by GCANE1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Report | Print
Oct 04, 2016 -

Hoffman Audi of New London responded

Hello GCANE1216, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to perform the necessary maintenance in a timely manner and get you back out of the road again as soon as possible. Thank you for the recommendation! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

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