Hoffman Audi of New London - Service Center

excellent service my q5 was promptly serviced with a complete review of the work done. the service representative was professional, friendly and competent. always a ple my q5 was promptly serviced with a complete review of the work done. the service representative was professional, friendly and competent. always a pleasure. the breakfast sandwich and coffee is an extra bonus. More

"The Hoffman New London Experience" Visiting Hoffman of New London for the first service on my new A^ has again moved the bar of what excellent customer service should be. All the staf Visiting Hoffman of New London for the first service on my new A^ has again moved the bar of what excellent customer service should be. All the staff are exceptional five stars are not enough. More

Replaced 4 tires Dominic did a great job! Gave me a loaner for a job that was more extensive than planned and I got my car back right on time. Thank you! Dominic did a great job! Gave me a loaner for a job that was more extensive than planned and I got my car back right on time. Thank you! More

Superior Service Recently worked with Dominic an some tire issues. Needed to replace tires on our Audi Q5. He answered all of our questions, he was informative and he Recently worked with Dominic an some tire issues. Needed to replace tires on our Audi Q5. He answered all of our questions, he was informative and he went above & beyond to accomadate us. He is obviously very conscientious & passioate about what he does. Top notch service as always. Car was washed which we didn't expect but thoroughly appreciated. Extremely pleased to have worked with Dominic (and staff behind the scene!) for great care & service. Thank you! More

45000 mile service The service was successfully completed with competent and very helpful staff. Good experience all round, good follow-up, would not hesitate to recomm The service was successfully completed with competent and very helpful staff. Good experience all round, good follow-up, would not hesitate to recommend this dealership. More

Service for oil change From the answering of the phone exceptional customer service to when I arrived the exceptional service and understanding of my current needs were con From the answering of the phone exceptional customer service to when I arrived the exceptional service and understanding of my current needs were considered and no pressure was put in me to chose a service a could not afford at the time. All staff are very customer device oriented and was impressed with how each individual was handled More

Excellent as always. This is one of the best dealerships you could ever work with. Sales and Service are always engaged with you whenever you visit. Hoffman is going to This is one of the best dealerships you could ever work with. Sales and Service are always engaged with you whenever you visit. Hoffman is going to be my dealership when I start looking for a another new car. More

Great service experience as always. Scheduling of appointment, pick up of loaner car, and service provided was exceptional. Could not be an easier process. Thank you. as always. Scheduling of appointment, pick up of loaner car, and service provided was exceptional. Could not be an easier process. Thank you. More

Great Experience I went in for my 35,000 mile service and they didn't have a loaner so I decided to kill time by going for breakfast across the street and read the pap I went in for my 35,000 mile service and they didn't have a loaner so I decided to kill time by going for breakfast across the street and read the paper. The dealership called the restaurant and bought my breakfast! Additionally, they finished 30 minutes ahead of schedule and did a great job cleaning the vehicle. More

Best customer service I've ever received I usually leave my A5 and get a loaner. This visit I decided to stay and have a coffee. Starbucks coffee machine, outstanding. Then they offered me a I usually leave my A5 and get a loaner. This visit I decided to stay and have a coffee. Starbucks coffee machine, outstanding. Then they offered me a breakfast sandwich from a deli across the street. Also outstanding. Can't beat this dealer! More