Hoffman Audi of New London - Service Center

Mark Steponaitis - Service God! I cannot speak highly enough about the high quality personal customer service I consistently receive from Mark. He always works with me to triage my I cannot speak highly enough about the high quality personal customer service I consistently receive from Mark. He always works with me to triage my vehicles to ensure that the are well maintained and safe, helping me stay within my budget. More

Fast and Value for Money Service with some nice touches I recently had my winter-tires swapped back to summer-tires. The experience from check-in to check-out was both personal and professional. They've I recently had my winter-tires swapped back to summer-tires. The experience from check-in to check-out was both personal and professional. They've a nice waiting area with a coffee & beverage bar, but I opted to grab a Coca-Cola from the fridge and take it outside where they've a park bench under a tree-canopy just to side of the building. Car was brought back to the front of the building but not just the tiers changed but also vacuumed. Happy to have purchased my Audi here - happy to keep on coming back for service trips. More

65k service These guys are always great! Thinking about trading mine in for an SUV and id never buy another brand and highly recommend to buy Audi to others! These guys are always great! Thinking about trading mine in for an SUV and id never buy another brand and highly recommend to buy Audi to others! More

Outstanding Installation of 3M Prptective Coating Had 3M protective coating installed on my new Q5. The quality of work was so outstanding that you have to look hard to know it's installed. The folk Had 3M protective coating installed on my new Q5. The quality of work was so outstanding that you have to look hard to know it's installed. The folks at Hoffman are a complete pleasure to have service performed. They are definitely my dealer of choice for both purchase and repair. More

25k service Dominic Parker is the best in-service!!!! Hoffman Of New London is the best and their service is unsurpassed… Dominic Parker should be recognized as very knowledgeable friendly and most accomm Hoffman Of New London is the best and their service is unsurpassed… Dominic Parker should be recognized as very knowledgeable friendly and most accommodating..I would recommend their team highly More

25,000 miles As always the service team was courteous, supportive and personable. Great experience and would recommend this center/dealership to all. Also, great As always the service team was courteous, supportive and personable. Great experience and would recommend this center/dealership to all. Also, great opportunity to view vehicles for sale and interact with the sales team. More

Excellent Service From the making of the appointment, to the ride to my office. Top flight, professional, courteous and on time. I highly recommend Hoffman Audi Of New From the making of the appointment, to the ride to my office. Top flight, professional, courteous and on time. I highly recommend Hoffman Audi Of New London. More

It was great! We had the timing belt and bouncing replaced. They loaned us a car , that was great! Car returned within two days. That is it The end. We had the timing belt and bouncing replaced. They loaned us a car , that was great! Car returned within two days. That is it The end. More

15K Service Very Satisfied with my service experience at Hoffman New London. I called at the last minute and Mark was able to get me in with a loaner! Very Satisfied with my service experience at Hoffman New London. I called at the last minute and Mark was able to get me in with a loaner! More

Excellent Service as usual Recently brought my A4 in to have the pistons and piston rings replaced. As has been the case thus far in my experience, Mark and the rest of his team Recently brought my A4 in to have the pistons and piston rings replaced. As has been the case thus far in my experience, Mark and the rest of his team were courteous, efficient, and did exactly what they said they were going to do. The repair was completed very quickly and without any issues. Mark and the service team at Hoffman Audi New London continue to impress with their extremely high quality level of customer service and mechanical acumen. More