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Hoffman Audi of New London - Service Center

New London, CT

4.9
297 Reviews

297 Reviews of Hoffman Audi of New London - Service Center

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August 27, 2023

Excellent service sept. Always considerate and fair. Sean is outstanding and he is the reason I always return for service there. More

by Kenlatham2012@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service dept
Aug 28, 2023 -

Hoffman Audi of New London responded

We're delighted to know that Sean and our team at Hoffman Audi of New London have consistently provided you with excellent service. Your loyalty is greatly appreciated, thank you for the positive review!

August 18, 2023

Sean the service man is fantastic & Jeffery Rolland the tech is as well. Great service overall More

by sslota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Zaino, DeJohn Fernandes
Aug 21, 2023 -

Hoffman Audi of New London responded

Thank you for leaving Hoffman Audi of New London a five-star review! We are so glad that Sean and Jeffery delivered excellent service. See you next time!

August 03, 2023

I bought my car there and it’s gets serviced there. They are great to work with ! More

by Jbhconstruction123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight
Aug 04, 2023 -

Hoffman Audi of New London responded

Thank you for choosing Hoffman Audi of New London. We appreciate your support and loyal business.

May 09, 2023

Always friendly, knowledgeable and accommodating. The loaner program is also a plus for me because I have to travel 40 miles to get service there. Sean is an asset to the company. More

by msgallo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 09, 2023 -

Hoffman Audi of New London responded

We're so pleased to hear that our team at Hoffman Audi of New London provided you with friendly and knowledgeable service. We will definitely pass along your kind words to Sean, we are proud to have him on our team. We hope to have the opportunity to assist you again in the future.

April 10, 2023

I brought my RSQ8 in for its first service today and also to change out my winter wheels for my summer wheel package setup... Sean,(service) was extremely knowledgeable on the Audi brand , Fanastic human bei More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean ( service) & Christopher ( Professional Technician)
Apr 19, 2023 -

Hoffman Audi of New London responded

William, thank you for the review! We are so glad to hear that you had such a successful service experience working with Chris, Sean, and the Hoffman Audi of New London team. Drive safely, and we hope to see you back again down the road!

March 17, 2023

Bought and service my S4 at Hoffman - service with Sean is the best, always ready to help get your car in and out with the work done right More

by Ray921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zaino, DeJohn Fernandes
Mar 17, 2023 -

Hoffman Audi of New London responded

Ray, your review is everything we hope to see! We're overjoyed Sean could be the ideal service consultant for you. Thank you for being a loyal Hoffman Audi of New London customer!

February 05, 2023

Having my car serviced at Hoffman Audi of New London was a great experience. Not only they were fast with everything (scheduling, service) but the quality of their work was outstanding. Sean went out of h More

by Dino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 06, 2023 -

Hoffman Audi of New London responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Sean and the Hoffman Audi of New London team. Drive safely, and we hope to see you back again down the road!

January 21, 2023

Friendly staff, greeted at the door. Comfortable area to wait for car. Estimated time was accurate for service needed. Car was washed inside and out! Overall happy with service departmen More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeJohn Fernandes
Jan 23, 2023 -

Hoffman Audi of New London responded

Cathy, thank you for the review! We appreciate the kind feedback and hope to see you again at Hoffman Audi of New London. Safe travels!

July 03, 2017

Exceptional customer experience Other dealerships have ignored issues with my car for so long. Dominic and the rest of the service team at Hoffman Audi NL made it their priority to f More

by Courtneyw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
June 08, 2017

Exceeded my expectations My recent routine maintenance experience was superb. Got in and out quickly, my loaner car was ready and in excellent condition. It was nice to pick More

by TAMMY.CLARK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
2
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