Hoffman Audi of New London - Service Center
New London, CT
297 Reviews of Hoffman Audi of New London - Service Center
Excellent service sept. Always considerate and fair. Sean is outstanding and he is the reason I always return for service there. Always considerate and fair. Sean is outstanding and he is the reason I always return for service there. More
Sean the service man is fantastic & Jeffery Rolland the tech is as well. Great service overall tech is as well. Great service overall More
Always friendly, knowledgeable and accommodating. The loaner program is also a plus for me because I have to travel 40 miles to get service there. Sean is an asset to the company. The loaner program is also a plus for me because I have to travel 40 miles to get service there. Sean is an asset to the company. More
I brought my RSQ8 in for its first service today and also to change out my winter wheels for my summer wheel package setup... Sean,(service) was extremely knowledgeable on the Audi brand , Fanastic human bei to change out my winter wheels for my summer wheel package setup... Sean,(service) was extremely knowledgeable on the Audi brand , Fanastic human being, and a great listener to take care of all your needs and concerns! Sean,also kept me informed throughout the service process as I waited for my vehicle in a customer friendly environment with all the accentuates, including free wifi and comfortable seating...Sean, also took me back into service area to meet my service Technician Christopher Saunders, who was so Exceptional and Professional in a extremely clean working bay environment to care for my RSQ8...he went over all work he had completed,and answered all my questions and concerns. Chris, treated me and my vehicle with respect ....he's a perfectionist and someone you would want to work on your pride and joy! I highly appreciate and recommend Sean & Christopher for all your Audi needs!! Kind regards, William D Hart More
Bought and service my S4 at Hoffman - service with Sean is the best, always ready to help get your car in and out with the work done right is the best, always ready to help get your car in and out with the work done right More
Having my car serviced at Hoffman Audi of New London was a great experience. Not only they were fast with everything (scheduling, service) but the quality of their work was outstanding. Sean went out of h a great experience. Not only they were fast with everything (scheduling, service) but the quality of their work was outstanding. Sean went out of his way to wrok with Audi USA and have my issues addressed beyond my expectations. In a few words - great car, great service, great team. More
Friendly staff, greeted at the door. Comfortable area to wait for car. Estimated time was accurate for service needed. Car was washed inside and out! Overall happy with service departmen Comfortable area to wait for car. Estimated time was accurate for service needed. Car was washed inside and out! Overall happy with service department at Hoffman Audi New London. More
Exceptional customer experience Other dealerships have ignored issues with my car for so long. Dominic and the rest of the service team at Hoffman Audi NL made it their priority to f Other dealerships have ignored issues with my car for so long. Dominic and the rest of the service team at Hoffman Audi NL made it their priority to fix my car in a timely efficient manner. I won't bring my car anywhere else now! More
Exceeded my expectations My recent routine maintenance experience was superb. Got in and out quickly, my loaner car was ready and in excellent condition. It was nice to pick My recent routine maintenance experience was superb. Got in and out quickly, my loaner car was ready and in excellent condition. It was nice to pick up a nice clean car. More