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Hoffman Audi of New London - Service Center

New London, CT

4.9
297 Reviews

297 Reviews of Hoffman Audi of New London - Service Center

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February 17, 2016

Highest level of service at Hoffman Audi The people at Hoffman Audi, New London are great. They are fast and professional, and do a great job on my car. They take service to a new level, I re More

by benzoiv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, T.J. Zongol, Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hi benzoiv4, Thank you for choosing Hoffman Audi of New London service! We are pleased to read your feedback on our service team. Your satisfaction is extremely important to our team and we are glad they were able to find your long lost Oakley sunglasses. We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 17, 2016

service Mark Steponaitis was great , this was the best experience I ever had a dealership. Mark is very pleasant and knowledgeable. I was extremely impressed More

by JGROSSI537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 22, 2016 -

Hoffman Audi of New London responded

Hi JGROSSI537, Thank you for choosing Hoffman Audi of New London and sharing your feedback on Mark. We are pleased to read that you had the best experience at our dealership. Our team is always here for you to ensure your vehicle is running efficiently. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 15, 2016

Audi s3, 1st service Extremely satisfied with the service from the dealership, everyone is friendly and more than willing to answer questions, etc. car was done Ina timely More

by DLTMAC77
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 17, 2016 -

Hoffman Audi of New London responded

Hello DLTMAC77, Thank you for choosing Hoffman Audi of New London and letting us know about your experience. Mark is always happy to ensure your vehicle is running efficiently and you are back on the road quickly. We look forward to servicing your S3 again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 13, 2016

service Happy with service.Work done on time and got a call when the work finished.Got a loaner.Courteous service and no complaints.Will see soon. More

by NKAMIREDDY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hello NKAMIREDDY, Thank you for choosing Hoffman Audi of New London service! Our staff is dedicated to providing an exceptional experience at every visit and we are pleased to read you are completely satisfied. We look forward to serving you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 11, 2016

Audi Q5 Hoffman Audi of New London service what they sell. They are always available to top off any fluids need for your car at no cost to the customer. More

by HUNTER4067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Feb 17, 2016 -

Hoffman Audi of New London responded

Hi HUNTER4067, Thank you for choosing Hoffman Audi of New London to service your Q5. Our service team is always here to ensure your vehicle is running beautifully for the years ahead. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Hoffman Service - Above and Beyond I have purchased 4 Audi cars from Hoffman, 2008 A4, 2013 TT, 2015 TTS and 2015 Q3. I have had nothing but outstanding services and personalized attent More

by Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Mark Steponaitis, Dominic Parker
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello Griffin, Thank you for continuing to choose Hoffman Audi of New London for your vehicle purchases. We truly appreciate your feedback on Mark, Dominic and Bob. They are a great team that is always happy to ensure you have a vehicle that is running safely and efficiently. We are here for you when ever you need us and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

professional, punctual, courteous Excellent all around. A pleasure! Would return anytime. The entire process was professional, punctual, courteous and even in the middle of a snow st More

by KSHLUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 10, 2016 -

Hoffman Audi of New London responded

Hi KSHLUGER, Thank you for choosing Hoffman Audi of New London service. We are pleased to read that your visit was excellent from start to finish. Our service team is always happy to ensure your vehicle is running safely and efficiently even in the middle of a snow storm! Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2016

Hoffman Audi service I have always enjoyed the professionalism of Marc Steponaitis, he is one of the reasons I keep servicing my a4 at Hoffman audi. They also provide hig More

by AMOORE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello AMOORE0, Thank you for trusting Hoffman Audi of New London to service your A4! Mark is always happy to ensure an exceptional experience and a loaner when they are available. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2016

Mark and his team Mark and the entire service team are top notch! I am always greeted by name and from the initia call to make an appointment to picking up my car I alw More

by MLH.1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 10, 2016 -

Hoffman Audi of New London responded

Hello MLH.1313, We appreciate you sharing your feedback on Mark and our service team. We value what our customers have to say and are so pleased to read about your experience with us and that you love your Audi! Thank you for choosing Hoffman Audi of New London. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 29, 2016

Audi service Hoffman Audi of New London does everything to make your experience a nice one. The loaner cars are practically new, they wash your car after service, More

by ISIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Feb 04, 2016 -

Hoffman Audi of New London responded

Hello ISIT, We appreciate your positive feedback on our service team. They are dedicated to providing an excellent and seamless experience. Thank you for choosing Hoffman Audi of New London and see you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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