Hoffman Audi of New London - Service Center

5000 mile service Went in for 5000 mile review. Service manager was thorough and fast. Bought me breakfast and a coffee cup custom made for the A 6. Excellent service Went in for 5000 mile review. Service manager was thorough and fast. Bought me breakfast and a coffee cup custom made for the A 6. Excellent service More

Superb Service The appointment process easy and representatives are personable and professional. Communications regarding vehicle status are excellent. Vehicle was r The appointment process easy and representatives are personable and professional. Communications regarding vehicle status are excellent. Vehicle was returned to me in on schedule, clean and washed. More

Service is great as usual Always high quality service I wouldn't go anywhere else From buying the car to servicing the car Experiance had been great is great as usual Always high quality service I wouldn't go anywhere else From buying the car to servicing the car Experiance had been great More

Service Appointment Mark provided excellent customer service, loaner vehicle waiting and ready and my vehicle was finished sooner than promised. Very happy with the whole Mark provided excellent customer service, loaner vehicle waiting and ready and my vehicle was finished sooner than promised. Very happy with the whole experience here. More

Exceptional dealership The whole experience was painless, with exceptional service. Loaner car was ready, and I was in and out in less than 10 minutes. Great, great old fash The whole experience was painless, with exceptional service. Loaner car was ready, and I was in and out in less than 10 minutes. Great, great old fashion personal service. Thanks guys More

Bought pre-owned car from other Audi dealer, needed service the guys at Hoffman New London could not have been more helpful. Helped me with my questions and spent time with me. It was a wonderful experience. Th the guys at Hoffman New London could not have been more helpful. Helped me with my questions and spent time with me. It was a wonderful experience. They understand service. More

Hoffman Audi New London, CT Service Manager Mark is very conscientious and detail-oriented. No surprises. I always leave the shop with a clean car and on-schedule. Driver Aaron w Service Manager Mark is very conscientious and detail-oriented. No surprises. I always leave the shop with a clean car and on-schedule. Driver Aaron was pleasant and punctual. These folks are a great team. Matt More

Mark Steponaitis- service advisor of the century Mark Steponaitis is the reason I continue to buy Audis. He goes above and beyond each and every time my car is in for service. I've followed him fro Mark Steponaitis is the reason I continue to buy Audis. He goes above and beyond each and every time my car is in for service. I've followed him from a previous dealer to Hoffman in East Hartford, to New London. I've never met a service advisor that is more positive and kind. He truly sets the standard for service advisors. I trust his advice completely. More

Repair done and acr works after a few days the dealership was new to me since on the road and car went down. They answer the questions and fixed the problem with some help on a rental car the dealership was new to me since on the road and car went down. They answer the questions and fixed the problem with some help on a rental car I could let them work on the car while I finished business meetings. Thanks More

Service you would expect from an Audi Dealer The service team was courteous and professional and repaired my car like they said they would. They returned it to me washed and clean and in a reason The service team was courteous and professional and repaired my car like they said they would. They returned it to me washed and clean and in a reasonable time. Mark, the Parts Manager, had ordered the grille and it was ready on the day he said it would be there so everything was done in one visit. Thank you, ed More