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Hoffman Audi of New London - Service Center
New London, CT
297 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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297 Reviews of Hoffman Audi of New London - Service Center
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March 08, 2017
Recall work I had an appointment for recall work. The work was done in a timely fashion and I was able to use a loaner car to do errands I had an appointment for recall work. The work was done in a timely fashion and I was able to use a loaner car to do errands More
by Happy Camper
Verified CustomerEmployees Worked With
Mark Steponaitis
February 27, 2017
Excellent Staff I brought my Audi A6 in on Saturday 2/25/2017 to have the passenger front wheel well protector which was cracked replaced. Hoffman Audi serviced my v I brought my Audi A6 in on Saturday 2/25/2017 to have the passenger front wheel well protector which was cracked replaced. Hoffman Audi serviced my vehicle quickly and professionally and no wait. They washed my vehicle at the end of the service which was an added bonus. Very friendly staff. More
by donna24
Employees Worked With
Joe Thomas, Peter DeVylder, Dominic Parker
February 23, 2017
Consistency These guys are pros. Very timely, informative, and thorough. You might have an experience like this once in a while, but in many visits for routine These guys are pros. Very timely, informative, and thorough. You might have an experience like this once in a while, but in many visits for routine maintenance the level of service is unmatched. Each time! More
by SIxthAudi
Employees Worked With
Mark Steponaitis
February 01, 2017
Consistent Service Each time I visit Hoffman of New London I'm impressed with the consistent service I receive. The entire service department goes above and beyond. Each time I visit Hoffman of New London I'm impressed with the consistent service I receive. The entire service department goes above and beyond. More
by DBANKS06377
Employees Worked With
Mark Steponaitis, T.J. Zongol, Dominic Parker, Clint Riley
January 30, 2017
The Wrench effect While driving my 2016 Audi A6, I received a flat tire from a wrench, One call to Dominic and the wheel change, and off for replacement. Excellent se While driving my 2016 Audi A6, I received a flat tire from a wrench, One call to Dominic and the wheel change, and off for replacement. Excellent service. its what I have come to expect from Hoffman Audi of New London More
by HTEEL
Employees Worked With
Dominic Parker
January 25, 2017
Friendly staff,knowledgeable,prompt. They loaned me a A4 new. There was no charge for the repair. Went out of there way to get the problem resolved. Kept me in formed by phone . Car g They loaned me a A4 new. There was no charge for the repair. Went out of there way to get the problem resolved. Kept me in formed by phone . Car got cleaned nicely,and fixed perfect. More
by stephensalomonson
Employees Worked With
T.J. Zongol, Chris Zaino, Clint Riley
January 25, 2017
EXCELLENT!! THIS IS THE BEST SERVICE DEPT. AND I HAVE BEEN TO MANY OVER THE LAST 40 YRS. ALWAYS PROFESSIONAL, HONEST AND FRIENDLY. WOULD HIGHLY RECOMMEND THEM!! THIS IS THE BEST SERVICE DEPT. AND I HAVE BEEN TO MANY OVER THE LAST 40 YRS. ALWAYS PROFESSIONAL, HONEST AND FRIENDLY. WOULD HIGHLY RECOMMEND THEM!! More
by MARIE-ANGE
Employees Worked With
Mark Steponaitis
January 23, 2017
car service I arranged a meeting with Mar for my 65,000 check up. He provided an overview of what the process, time and cost would be. I needed a loaner car and i I arranged a meeting with Mar for my 65,000 check up. He provided an overview of what the process, time and cost would be. I needed a loaner car and it was ready for me. I would rate it perfect. It couldnt have been better. We recently moved to Old Saybrook from Rocky Hill and we used to get the car serviced in Wallingford. We tried this location as it is closer. If I purchase a new audi I would come to New London first More
by 38CYPRESS
Employees Worked With
Mark Steponaitis
January 22, 2017
MY GO TO FOR GREAT SERVICE — AND ITS AN HOUR AWAY. A friend of mine recommended Hoffman — especially if i wanted to keep my vehicle for a long time, which I do. Every experience has been excellent. A friend of mine recommended Hoffman — especially if i wanted to keep my vehicle for a long time, which I do. Every experience has been excellent. Thanks! More
by BPC928
Employees Worked With
Dominic Parker
January 17, 2017
MMI malfunction I brought my 2006 A8 in for a malfunction with my multimedia interface. Hoffman Audi of New London was able to isolate the issue and provide me with c I brought my 2006 A8 in for a malfunction with my multimedia interface. Hoffman Audi of New London was able to isolate the issue and provide me with corrective solutions that would get my MMI back to performing. I was very pleased with their service. Highly recommend. More
by WILLHEMI300
Employees Worked With
Mark Steponaitis
