Hoffman Ford - Service Center

Dropped off car on a Sunday night for a 08:30 am appointment on Monday at 10:30 they called car needed air cleaner. At 40k miles I probably did so please replace with a FoMoCo filter and sir would y appointment on Monday at 10:30 they called car needed air cleaner. At 40k miles I probably did so please replace with a FoMoCo filter and sir would you like your truck washed? Yes please, Jarrin Black my service consultant was spot on the whole transaction Great Job Jarrin keep up the good work. Oh! I forgot to tell you my Ford app saved me $116.39 today thanks Ford. Why would anyone buy another make of vehicle? More

Excellent Customer Service. Katrina Black was extremely courteous and informative. I always appreciate receiving the detailed print out to review and keep with my records. The Katrina Black was extremely courteous and informative. I always appreciate receiving the detailed print out to review and keep with my records. The Front line customer service representatives are very friendly, wished us a nice day and weekend. I anticipated a 0900 arrival time and Jarrin appeared to be waiting for me with all the paperwork in his hand. The truck was ready and nicely washed and waiting! Thank You Hoffman Ford From, Jennifer E Butch More

Jarrin Black, Service Consultant, was very pleasant and knowledgeable on my recent truck service Big thumbs up! knowledgeable on my recent truck service Big thumbs up! More

Took my 2013 F150 in for a recall. My service advisor,Ryan, was very helpful and always kept me updated. He went over all the work and my vehicle “report card”. Pleasant experience for My service advisor,Ryan, was very helpful and always kept me updated. He went over all the work and my vehicle “report card”. Pleasant experience for sure. Thank you Ryan More

Had a service appointment today at Hoffman Ford and everything went smooth as usual. I dropped the car off overnight and received a phone call from Service Rep Jarrin Black that my car was finished ear everything went smooth as usual. I dropped the car off overnight and received a phone call from Service Rep Jarrin Black that my car was finished early AM including a car wash ( that I didn't even request). I got a detailed vehicle report along with a Jarrin explaining everything that was done with my vehicle. A very pleasant experience! More

Night dropped my 2010 Ford-150. Service and state inspection completed in timely fashion. No problems and service consultant Jarrin Black very professional on phone. Service and state inspection completed in timely fashion. No problems and service consultant Jarrin Black very professional on phone. More

I'm so glad I moved all my Ford service to Hoffman from Maguires. I like the way Hoffman handles customers and when service is completed the vehicle is brought to the service bay for pickup. Maguires. I like the way Hoffman handles customers and when service is completed the vehicle is brought to the service bay for pickup. More

This dealership truly cares about customers needs. Their service is awesome!!!!! Very compassionate about business service is awesome!!!!! Very compassionate about business More

Did not get my car in till a day after apt lied about it called next day was still not in! Manager said he would make it right and contact me with parts price to fix did not happen even after follow up emai called next day was still not in! Manager said he would make it right and contact me with parts price to fix did not happen even after follow up email!!If you want it fixed go someplace else. More

I need a quick inspection and a few recall items taken care of ASAP. Hoffman was able to get me in that morning. They also shuttled me home within minutes of dropping my car off. They serviced it quick care of ASAP. Hoffman was able to get me in that morning. They also shuttled me home within minutes of dropping my car off. They serviced it quickly and advised me of potential upcoming service issues I could prepare for in the future. In couldn’t have asked for a more responsive result. More