My husband and I purchased as Used 2014 Ford F150 truck from Hoffman at the end of May 2019. The truck seemed great, had some mileage on it, but in really good condition otherwise... so it seemed. We had gotten the last servicing report performed on it from February 2019 when the truck had been traded in by the previous owner. They showed work performed on the steering, brakes, spark plugs, and standard maintenance work. We were assured everything on the truck was in top notch shape and good to go with reassurance there would be no issues spring up that would impact us. WELL WE WERE VERY WRONG. The Spark Plug issue was all 6 being replaced due to Misfires... at only a little over 10k miles later, same problem starting occurring and we took it to the local Ford Dealer in Denver, CO where we had recently moved it. Here the same problem with misfires was occuring again due to the boots that fit over the spark plugs never having been replaced, causing the new spark plugs to get damaged and all boots and 1 spark plug having to be replaced or the vehicle would continue to get worse and inflict further damage. We also had to replace the front brakes and rotors with less than 10k miles from purchase time due to them being worn down to the metal of the brake pads. After the spark plug and boot problem being revealed, we contacted the Service Manager at Hoffman Ford and requested them to cover the expense of the new boots and 1 new spark plug replacement as the problem occurred due to them not fully correcting the issue back in February and only fixing it half way. They refused, said it is not their protocol as the boots were fine when they inspected them and it was our problem. We also mention the front brake pads and rotors being beyond passable PA inspection level and down to the metal and the Service Manager stated they had measured them at 11/16 so were fine as well. We spoke with 3 Ford Dealerships near us and all of them mentioned there would have been no way for the brake pads to be at that level and then need replacing less than 10k miles later, and if any of their service departments ever replace spark plug THEY ALWAYS REPLACE THE BOOTS WITH THEM SO THAT THE NEW SPARK PLUG DOES NOT GET DAMAGED. Being as that we knew we were going to get no where with them taking ownership and responsibility for their neglect on servicing they performed in February 2019, we hung up on the Service Manager and decided to advise all those who are looking for a vehicle or needing servicing on one to AVOID HOFFMAN FORD AT ALL COSTS AS THEY PERFORM HALF COMPLETED WORK OR HAVE SUCH LOW STANDARDS ON WHAT IS ACCEPTABLE THAT IT CAN BECOME A RISK TO CONSUMERS. We have no reason to lie, make up stories, or slander a company that we placed our trust and money to unless what we have to say is the 100% truth. With how the economy is, being middle class ourselves we are handing out our experience and advise to others like us to go elsewhere and stay away from Hoffman as they put on a great front, but are completely unsupportive when things start to go wrong. BUYERS AND CONSUMERS BEWARE!!!!!!!!!!!!!