874 Reviews of Hoffman Lexus - Service Center
Monica was extremely helpful and knowledgeable. This was my first experience with Lexus and the service was excellent This was my first experience with Lexus and the service was excellent More
Austin, Monica and Nicole were very professional and pleasant to deal with. Always an enjoyable experience.. pleasant to deal with. Always an enjoyable experience.. More
Matt was very courteous. Took the time to explain the results of the service. He did everything in a very efficient effective manner. Took the time to explain the results of the service. He did everything in a very efficient effective manner. More
I’m someone who really values people who are great at the customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find theses days. More
Matt did a great job helping me with my service and I appreciate all his help! appreciate all his help! More
Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit). More
Very accomodating . explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony More
Service operator was very courteous. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. More