874 Reviews of Hoffman Lexus - Service Center
Fast and comfortable environment. Well informed and friendly service received from service advisor and the dealer. Well informed and friendly service received from service advisor and the dealer. More
Car was taken when I came in and sent to determine what needed to be done for air pressure monitor that was not working along with an oil change, break check and general review as car has over 100,000 mile needed to be done for air pressure monitor that was not working along with an oil change, break check and general review as car has over 100,000 miles on it. Was sent a video of the service check-up to visualize what was being recommended. Recommended other repairs that I was told could be held off on. Not wishing to be surprised by a failure of metal components I chose to go forward. A loaner car was arranged and car was ready by closing same day. Everyone was friendly and efficient. Was not rushed through explanations of what was being recommended. Very satisfied with service dept. More
Hoffmann has consistently provided excellent service during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. More
Excellent customer service. The service manager was great. Explained everything my car needed and recommended some services for the future. The service manager was great. Explained everything my car needed and recommended some services for the future. More
From the very first person I interacted with, I was taken care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impec care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impeccable customer service. Will be back in the near future! More
They called me before noon to said my Maintenance appointment was all set. Almost $1000 for routine service. My car was not washed or cleaned inside. I guess they no longer offer that to their appointment was all set. Almost $1000 for routine service. My car was not washed or cleaned inside. I guess they no longer offer that to their customers. More
Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More