Hoffman Lexus - Service Center

I have been using Hoffman Lexus for about 5 years and have always found them to be honest and knowledgeable. have always found them to be honest and knowledgeable. More

Poor communication Inaccurate estimates Short job turned into week plus job and unable to get a loaner or my car back for first 3 days turned into week plus job and unable to get a loaner or my car back for first 3 days More

I wasn’t able to produce a coupon to apply to my service and Matt found a discount that would apply. and Matt found a discount that would apply. More

Everyone was pleasant , efficient and professional. Monica was thorough and quick and demonstrated a command of her position as assistant manager. Monica was thorough and quick and demonstrated a command of her position as assistant manager. More

Good service. Completed on time. All questions answered and issues resolved. Will continue to have the Lexus serviced here. Completed on time. All questions answered and issues resolved. Will continue to have the Lexus serviced here. More

They were very efficient and curteous professionals timely honest a little pricey Have used them for 20 years timely honest a little pricey Have used them for 20 years More

Very friendly informative and very quick . I will be going back for there service i do recommend Hoffman Lexus services. I will be going back for there service i do recommend Hoffman Lexus services. More

All i wanted to do was get a oil change, i was told that i need a tire ailment and a tune up. I informed Matthew that i just wanted to get the oil change and that my husband will deal with the rest. Matthew i need a tire ailment and a tune up. I informed Matthew that i just wanted to get the oil change and that my husband will deal with the rest. Matthew kept on pushing the situation trying to convince me to get a all the other things done. At one point i had to call my husband to let him know . He spoke with Matthew and said no just the oil change. I also had to show up at the dealer because I didn’t receive no call letting me its done. I dropped the car off at 11am i got there before closing time for them to informed me that i can wait another 30min to get my car wash. I said forget about it, I don’t need it. As i get in my car i notice that my oil maintenance light was on so i went back to the dealership to let Matthew know and he said that he didn’t see anything, the next following day when i turned my car the oil maintenance light was on, at this moment i was pissed because Matthew made me feel so dumb he made it seem like I didn’t know what i was talking about. So once i had to take another trip to the dealership and this time Jackie/Victoria that works in the service department was able to turn it off. More

Service was fine but the dealership was being renovated You had to wait listening to constant noise and smells I had a headache The dealership should have warned customers so they wouldn’t be tortured for You had to wait listening to constant noise and smells I had a headache The dealership should have warned customers so they wouldn’t be tortured for two hours More

$750 for Hoffman advantage plan up front I get 3 oil change and rotation terrible change and rotation terrible More