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Hoffman Lexus - Service Center

East Hartford, CT

4.6
874 Reviews
Call Service Center (860) 525-3987

874 Reviews of Hoffman Lexus - Service Center

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May 09, 2023

The professionalism and service are second to none! Staff (Monica P) are excellent and friendly! More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Hoffman Lexus responded

Pablo - It was our pleasure to complete your vehicle's service! Monica and the Hoffman Lexus team thank you for your business and wish you safe travels down the road!

April 24, 2023

Service rep & all people I dealt with were very good xxx c x c c More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Hoffman Lexus responded

Elaine, thank you for the review! We hope to see you back again at Hoffman Lexus!

April 13, 2023

Professional people, not cheap but very good work and the cars don’t break down. More

by Janenormw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Hoffman Lexus responded

Thank you for your feedback! All of us at Hoffman Lexus appreciate your 5 stars.

March 31, 2023

🌟🌟🌟🌟🌟The best professional qualified service advisor Matthew Saliman. He cares about the your concerns &needs, More

by mekk84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Salimando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Hoffman Lexus responded

Thank you for your confidence in Matthew and the team! We appreciate your business and we hope to see you again at Hoffman Lexus. Drive safely!

March 30, 2023

I went in for 20k mile service. The work was done efficiently and Matt was very professional and personable. More

by YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Salimando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Hoffman Lexus responded

We're glad to hear Matt provided you with an efficient, friendly, and overall excellent service! We'll be sure to pass on your kudos to him. Our team appreciates your business and hopes to see you again at Hoffman Lexus!

March 23, 2023

Exactly customer service, the technicians did a great job. My advisor Micki was kind and courteous and professional. More

by dindiyal.singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Hoffman Lexus responded

Thank you for reviewing Lester and Nick! All of us at White River Subaru hope you're enjoying your new ride!

March 21, 2023

FABULOUS, service on my car, extremely helpful and sales WAS FABULOUS With options to meet my financial needs👍 More

by Taliamtoro1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Taliamtoro1961 responded

Awsome Awsome Fabulous Fabulous experience as usual, almost 4 years of visiting Hoffman Lexus!!

Mar 21, 2023 -

Hoffman Lexus responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Hoffman Lexus team. Drive safely, and we hope to see you back again down the road!

Mar 23, 2023 -

Taliamtoro1961 responded

MY PLEASURE😊😊

March 20, 2023

Fast and easy process through the service area and waiting area was clean and cozy. More

by Mirabbf
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Hoffman Lexus responded

Thank you so much for this positive review of Hoffman Lexus!

March 18, 2023

I never had a negative experience bringing my car to serviced there. The staff is very honest and reliable. More

by masaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Hoffman Lexus responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Hoffman Lexus.

March 17, 2023

I came in for a 30000 mile service. Sarah was prompt, explained what would be done and got me back out the door very quickly. More

by d-Rutz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Mar 17, 2023 -

Hoffman Lexus responded

Thank you for the review! We are so glad to hear that Sarah delivered such a successful service experience. Drive safely, and we hope to see you back again at Hoffman Lexus!

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