Hoffman Lexus - Service Center

Oil change and emissions testing Everything was great. I was originally scheduled on Monday, but you had a power outage. I called Mon afternoon to reschedule and you got me in the n Everything was great. I was originally scheduled on Monday, but you had a power outage. I called Mon afternoon to reschedule and you got me in the next morning. Lindsay was helpful, Delton shuttled me the 1/2 mile to my office efficiently, and the car was ready and cleaned off before lunchtime. Thanks for your continued great service. I've also worked previously with both Micky and Jeff. They both noticed me in the shop, and each took the time to say 'hi' to me, by name!. You have a great service representative staff. More

Best dealership I had a great experience at Hoffman Lexus. The sales ppl are great and so are the service ppl. The kept me informed on what was going on with my car. I had a great experience at Hoffman Lexus. The sales ppl are great and so are the service ppl. The kept me informed on what was going on with my car. The dealership is a 42 min drive for me, but I will bring my car there every time. Thank you Hoffman Lexus. More

Superb service and new purchase The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her communication skills are quite above average. She went over and beyond any service I have had elsewhere. The mechanics in the shop were skilled, as well. The sales department is also a pleasure to deal with. Mr. Villaverde, Mr. Pethick, and Mr. Ramos made the purchase easy,. thanks to their expertise and patience. Mr. Villaverde understood my needs and was helpful in finding the right car. One could not ask for a better place to buy a car. I am a repeat buyer and could not be happier. More

service had my car serviced for the first time and purchasing a new lexus in the fall. Thank you for accomodating my needs in having a loan car. I appreciated had my car serviced for the first time and purchasing a new lexus in the fall. Thank you for accomodating my needs in having a loan car. I appreciated it, can't get my car serviced without a loan due to my job. More

Not the best experience I have had in my 6 years. I brought the vehicle in for its first service. Mr. DiNapoli was friendly and adjusted the navigation system for me. The car was professionally cle I brought the vehicle in for its first service. Mr. DiNapoli was friendly and adjusted the navigation system for me. The car was professionally cleaned and returned at the time promised. Unfortunately, no one checked the tire pressure after the rotation and the pressure was high and uneven in each tire. Ms. Pelletier assisted with technical questions. I found her to be abrupt and unhelpful. She had provided the original technical orientation, and my wife and I left not knowing how to turn on the radio. No more help from her, please. More

Lindsay for me Lindsay Fenton in service department is the best,would not be surprised if she is on fast track to become service manager in the immediate future. Lindsay Fenton in service department is the best,would not be surprised if she is on fast track to become service manager in the immediate future. More

Very polite fast and professional Excellent experience with my service consultant....my first ever experience with Hoffman Lexus...my prior service was with New Country BMW and you all Excellent experience with my service consultant....my first ever experience with Hoffman Lexus...my prior service was with New Country BMW and you all are much much better. More

10k Service Very professional and responsive staff. Courtesy shuttle service got me to and from work fast. My car was very clean when I picked it up. Thanks! Very professional and responsive staff. Courtesy shuttle service got me to and from work fast. My car was very clean when I picked it up. Thanks! More

Very pleasant The service tech was very prompt and knowledgeable. Upfront with the cost. A detailed evaluation of the car was done and the car spotless as I drove o The service tech was very prompt and knowledgeable. Upfront with the cost. A detailed evaluation of the car was done and the car spotless as I drove off. More

Technology problem I worked directly with Jeff Dorman and Derek (technology analyst). Both were excellent to work with. Jeff was the initial service contact and Derek I worked directly with Jeff Dorman and Derek (technology analyst). Both were excellent to work with. Jeff was the initial service contact and Derek performed the actual work. Derek spent time with me to set up the Lexus Enform app and discuss what could be causing the bluetooth connectivity problem. It appears that he has been able to resolve the bluetooth problem. He also corrected a problem created by me (lost gum) without charging me which I greatly appreciate More