Hoffman Nissan

I contacted Jessica Andreoli about a used car they had listed online. I told her I was interested but I told her I need a certain price. She said it would be no problem with a good credit history and th listed online. I told her I was interested but I told her I need a certain price. She said it would be no problem with a good credit history and the amount of money we were looking to put down. She gave me an appointment time and told me to ask for Michael Greene and that she will have the car up front for me. I show up to the dealership and was passed off to some random sales rep. He goes to look for the car and disappears for 20 minutes. After waiting for him outside where the used Rogues were and not seeing him while we were out there, he comes back from inside to tell me that the car is not there. After that he says that it does not matter because the price I was quoted was not in the ball park. Really, the email I have from your dealership is not valid nor do you have the car I was interested in. He then proceeds to tell me that they have other cars there that he would like to show me. Wow, a dealership that stills tries a BAIT AND SWITCH. If this was the mortgage or financial services industry these people would be going to jail for these type of practices, instead this dealership continues to practice business this way. STAY AWAY from Hoffman Nissan if you want to do business with a honest place. More

By far and away the worst experience that I have ever had purchasing an automobile. Over the past 6 months, we have found that the car has been missing basic things like the wheel lock key. Once your purc purchasing an automobile. Over the past 6 months, we have found that the car has been missing basic things like the wheel lock key. Once your purchase is completed with Hoffman and they have taken your money, they have no interest in treating you right. DO NOT BUY FROM HOFFMAN NISSAN. No deal is worth the hidden cost of their incompetence. More

Lied to, cheated and put off. They let me drive for 10 Lied to, cheated and put off. They let me drive for 10 days unregistered and uninsured. Then they laughed about it. Refused to deliver what was ad Lied to, cheated and put off. They let me drive for 10 days unregistered and uninsured. Then they laughed about it. Refused to deliver what was advertised and what was promised until I spent hours raising a stink. Checked my aftermarket Warranty that I paid the dealer for and the warranty company told me the policy had been suspended due to non payment. On further investigation, it turned out that they signed me up for a far lesser policy than I had been sold. The dealer once pressed resolved that situation as well. Repeated calls to upper management were never returned. Today while at coffee I ran into someone that was just going through the exact same crap. I would strongly recommend that you pass on Hoffman and find a more honest dealer. More

Sold me a car with bent rim and unbalanced tires, it took , no lie, ten trips back over 10 weeks for them to fix the problem. This coupled with them not having the correct price of vehicle at the time of sal , no lie, ten trips back over 10 weeks for them to fix the problem. This coupled with them not having the correct price of vehicle at the time of sale really made this an awful expierience. They had the tax added in twice to the sales agrrement which added 1200$ to the price of the car. I was warned by an acquaintance that they may try this so I was looking for it, but could easily missed of you are not paying attention. Would not recommend them at all. One of worst sales experiences in my life. If u do purchase there definitely watch them do you'd safety inspection. As I doing this review I am still waiting for the correct center cap so I can never have to talk to Hoffman Nissan again!!!!!!! More

Purchasing a new vehicle from Hoffman Nissan was a wonderful experience. I was treated with kindness and respect from the first phone call with Nicole straight through the financial piece with Mark i wonderful experience. I was treated with kindness and respect from the first phone call with Nicole straight through the financial piece with Mark in finance. Mark Zavartsky was informative about the vehicle and helpful with option choices. He was friendly and fun and made purchasing my vehicle a very comfortable experience. I never felt pressured or pushed into any decisions and left feeling very confident about my purchase. I love my new 2012 Juke and will highly recommend Mark and this dealership to my friends and family. More

I have been going to Hoffman Nissan for a year or so and I have always had the best service John Cappa and Justin Derench are very professional , kind and friendly I have always had great experience and gr I have always had the best service John Cappa and Justin Derench are very professional , kind and friendly I have always had great experience and great service. I would highly recommend Hoffman Nissan. More

This is the first time in my lifetime that I had a great experience with a finance person at a dealership. My daughter and I went in to purchase a car and were pleasantly surprised when we were assisted by experience with a finance person at a dealership. My daughter and I went in to purchase a car and were pleasantly surprised when we were assisted by Samantha. She was very informative, knowledgeable and professional and really showed us a sincere interest in helping us. We will recommend her to our friends, family and co-workers. More

I live in Rhode Island and visit CT on the weekends. Hoffman Nissan was worth the ride. Mark Margolis worked hard to find the exact car I was looking for at a great price. Mark and the General Manager w Hoffman Nissan was worth the ride. Mark Margolis worked hard to find the exact car I was looking for at a great price. Mark and the General Manager were professional and informative. The follow up from Mark was timely withut being annoying. Purchase options are explained and offered but there is no hard sell. If you are buying a Nissan, this is the dealership to go to - and, no I am not a relative - just a very satisifed customer! More

I went to the Hoffman website and then called them about their special "internet" price on a new Frontier. I was very happy with the number I was given so I setup an appointment for early the nex their special "internet" price on a new Frontier. I was very happy with the number I was given so I setup an appointment for early the next day. Armed with that number (which I was already happy with) I went into the dealership prepared to negotiate my trade. I had already done some homework on financing opitions, so I was all set as I had a rate in mind. Upon arrival I was introduced to Carmen Mazzarella, the salesperson assigned to me based on my appointment. Not only did he honor the price quoted, but he was able to do significantly better with a differnet cash back option, offered a very fair trade on my old car without any negotiation, and offered me a pretty aggressive finance rate. Needless to say I was impressed with the entire process. I drove home with a new truck that day. Very smooth experience! More