Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Holiday Ford - Service Center

Whitesboro, TX

4.7
42 Reviews
Call Service Center (800) 486-3067

42 Reviews of Holiday Ford - Service Center

Sort by
June 05, 2025

We’ve had many fantastic experiences with Holiday Fords service department, and it’s all thanks to Miranda. Because of her personalized approach and incredible attention to detail. Miranda makes every visi More

by Wildwestranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Report | Print
Jun 05, 2025 -

Holiday Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with Miranda and our service team. Your support means a lot to us, and we can't wait to help you with your next vehicle purchase!

May 29, 2025

Holiday Ford came to my rescue when I broke down. They got me running very fast and I was on my way! I highly recommend! More

by Markkeith697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic , Rob Marshall, Jordan Bursik
Report | Print
May 30, 2025 -

Holiday Ford responded

Thanks for sharing your experience! We're thrilled to hear that our team was able to help you quickly when you needed it most. Your recommendation means a lot to us. Safe travels, and we look forward to seeing you again!

March 10, 2025

I am always treated with respect. Especially by Rob. He know my name when I walk in. I trust what he tells me. More

by renobrendak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman, Rob Marshall
Report | Print
Mar 11, 2025 -

Holiday Ford responded

Thank you, Reno! We're thrilled to hear about your positive experiences with Rob. Creating a welcoming atmosphere and building trust is our priority. We appreciate your support and look forward to seeing you again soon!

March 05, 2025

Everything went smooth. Not too long of a wait. I was told if I needed any other work other than the reason I was there. More

by Nefh05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman
Report | Print
Mar 06, 2025 -

Holiday Ford responded

We’re thrilled to hear everything went smoothly for you! Our team strives to provide prompt service while ensuring you’re informed about all your options. Thank you for your fantastic feedback! We look forward to seeing you again.

February 27, 2025

Service Dept. -Rob= 5 star Operational Mngt. 2 at best. Won't buy from them More

by hchaddick.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Osborn, Rob Marshall
Report | Print
Feb 28, 2025 -

Holiday Ford responded

Thanks for sharing your feedback. We’re glad to hear you had a positive experience with our service department. However, we're sorry to learn that operational management didn't meet your expectations. Your insights are valuable, and we'll work to improve in that area.

February 27, 2025

Worked with Rob in service, and he was great… We had a warranty issue, and he made sure everything was handled perfectly, and did it in a timely manner! Can’t say enough good things about Rob, and this de More

by Kraig C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Marshall
Report | Print
Feb 28, 2025 -

Holiday Ford responded

Kraig, we’re thrilled to hear about your positive experience with Rob! Our team strives to provide excellent service, and it’s great to know we met your expectations. Thanks for your kind words and for choosing our dealership!

February 20, 2025

Great service very polite when answering my stupid questions. Quick service and my favorite: they let you make appointments More

by barbwargo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maranda, Tessa Thurman, Rob Marshall
Report | Print
Feb 25, 2025 -

Holiday Ford responded

Barb, thanks for the wonderful feedback! We're thrilled to hear you had a great experience with our team. We aim to provide quick and friendly service while ensuring you can easily schedule appointments. Your satisfaction means a lot to us!

January 30, 2025

We have used Holiday for a lot of years. We always buy our vehicles there and get them serviced there. The people are great and we are always treated with respect and friendliness.. I wouldn More

by jreese56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman, Rob Marshall
Report | Print
Jan 31, 2025 -

Holiday Ford responded

Thank you! We’re thrilled to hear about your positive experiences with us over the years. Our team is dedicated to providing top-notch service, and it's wonderful to know you feel valued. We look forward to continuing to serve you in the future!

January 20, 2025

2 weeks in service dept, lots of excuses, picked up, still has same issue, is at different dealer now, disappointed with Ford More

by 2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miranda
Report | Print
Jan 22, 2025 -

Holiday Ford responded

We’re truly sorry to hear about your experience. This isn’t the level of service we aim for, and your feedback is invaluable. We’re committed to resolving this issue and appreciate your patience as we work to improve. Thank you for sharing your concerns and please reach out to discuss further - Stephen Payne: (903) 421-1306

January 13, 2025

The service department at Holiday Ford in Whitesboro, TX is second to none! I won't use anyone else! More

by Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman, Rob Marshall
Report | Print
1
2
...
5