Holler Hyundai - Service Center

Every time I’m at this dealership for service, I’m completely ignored. No one acknowledges me either when I drive up to drop my car off, or when I go inside. completely ignored. No one acknowledges me either when I drive up to drop my car off, or when I go inside. More

My car service advisor, Davion, was so helpful when I brought in my Tuson for regular maintenance. He kept me informed on every step of the service and when it would be completed. Everyone there is so ni brought in my Tuson for regular maintenance. He kept me informed on every step of the service and when it would be completed. Everyone there is so nice. Thanks, Davion! More

First off, I went in for my first oil change and checkup and all went well ! Everyone was helpful and nice. The reason for the 2 Stars is because of the following. At approximately 10000 miles my horn st and all went well ! Everyone was helpful and nice. The reason for the 2 Stars is because of the following. At approximately 10000 miles my horn stopped working. I took it in to have it looked at. after about an hour I was told to get it. I did wait. No here is the shocker. I was told they had to come back that it had to be ordered. Hyundai, knowing there is an issue with horns with 2020 to 2023 Venues and other models did not have one in stock. I was told that they had to show codes, videos and eval to prove it did not work (because it was under warranty) and then they could get a horn. I was told that was SOP, which is ridiculous. So, Hyundai corporate does not trust dealerships on warranty issues to allow them to make a command decision, have the part in house and fix a customer's car. Luckily, I am retired. What if I had to take off of work and then take another day to return to make the repair? Even being retired I don't have time for such foolishness. If this is your SOP then customers should be notified up front as to what will happen. Shame on you Hyundai. I lost and will lose (due to a return trip) time with my wife, wear and tear on my vehicle and gas. Again, shame on you. More

Brought my car in on 09/24 for engine failure, did not receive my vehicle back until 05/25. Yes, I did have a courtesy vehicle but when I picked up my vehicle, the lights that was previously on are still receive my vehicle back until 05/25. Yes, I did have a courtesy vehicle but when I picked up my vehicle, the lights that was previously on are still on along with new noises and issues. I reached out to the dealership and still have not had a response! More

Service has always been helpful. Good experiences. Think it’s ridiculous that I have to write fifteen words when I only had seven. This is why I have never completed one of these rid Good experiences. Think it’s ridiculous that I have to write fifteen words when I only had seven. This is why I have never completed one of these ridiculous surveys in the past. Haha. Jokes on me. lol. More

Always attentive and getting the job done. Kudos esp to Ty who has been my adviser for years ! Kudos esp to Ty who has been my adviser for years ! More

Holler Hyundai is always excellent in both sales and service. My husband and I have been buying our cars at Holler Hyundai for years. Our multiple experiences with their service department have also b service. My husband and I have been buying our cars at Holler Hyundai for years. Our multiple experiences with their service department have also been outstanding. More