The finance person Victoria included in the final price maintenance and lost key plans that raised the price close to $1000. She never told us about that or asked us if we want it. This was made on purpose because she never gave us Buyer Order document which clearly shows the charge. This "surprise" was found 3 days later when I checked the owed principal with Hyundai Financial. Had to go back, cancel these services and now will have to wait up to 4 weeks for refund.
I know that dealers get incentives for selling these but what was done is deception and a person would not expect that some one esp finance person would cheat in this way and betray the customer's trust.
My advice to anyone, watch out everything you sign, don' trust !
Not recommended to anyone, never been treated like this at any dealership.