Holler Hyundai - Service Center

The do not pay attention to details. Did the 60k service and a red light for air bags which went unnoticed. Had to come back two days later to replace a battery that shouldn’t have past Did the 60k service and a red light for air bags which went unnoticed. Had to come back two days later to replace a battery that shouldn’t have past the 60k service/ inspection. After replacement of the battery they forgot to set time / date on the car’s clock! More

My saying ‘yes’ to referring ppl to this dealership comes with an asterisk in that I would say mention get the job done but there are issues. One, the communication here is sub par. On one occasion I was wai with an asterisk in that I would say mention get the job done but there are issues. One, the communication here is sub par. On one occasion I was waiting for my car for hours only to find out they thought I was leaving the car, which puts the vehicle on a lower priority. They comped the oil change so kudos for making it right. Most recently I had the car towed in and called ahead to give them specific instructions based on their comments, which ultimately were not followed, possibly delaying the work. Secondly they are not careful about getting the car dirty on the inside. On my last visit I had to clean grease off the door panel and headliner, and had to clean everywhere I guessed the mechanic might’ve been for anything I couldn’t see. I’ve had previous dealerships who actually washed the entire car as a thank you for doing business with them. At the very least a dealership ought to inspect the car to make sure they don’t get it dirty. On the plus side this dealership has a friendly staff from the time you call through dealing with their advisors in person, and making an appointment is pretty easy. More

I've had four santa fe vehicles both purchased and serviced at this dealership and I wouldn't go anywhere else. serviced at this dealership and I wouldn't go anywhere else. More

Not nearly as efficient as has been in the past. Not sure if management has changed. Not sure if management has changed. More

Efficient and professional service. I was able to get car serviced for recall and maintenance quickly. I was able to get car serviced for recall and maintenance quickly. More

Came in for a tire rotation, multipoint inspection and oil change. Due to an unexpected flat tire became aware on the side of I-75 that all four wheels had two loose lug nuts. The security lug not was o oil change. Due to an unexpected flat tire became aware on the side of I-75 that all four wheels had two loose lug nuts. The security lug not was only finger tight. The opposite lug nut was clearly not tight. After changing the flat tire I checked the other wheels and found every wheel had similar loose lugs. Since it is apparent that the safety and quality checks are non-existent @ Holler I am looking for an alternate service location. More

Everyone in the service department is always courteous and extremely helpful. Derrick is my go to guy who is always dependable and informative. Sales is super also. I have purchased 3 cars from Holler a and extremely helpful. Derrick is my go to guy who is always dependable and informative. Sales is super also. I have purchased 3 cars from Holler and have no intentions of going anywhere else. More

Car was purchased at the Crown Hyundai dealership in St Petersburg because it was an new N line Sonata and it was the first model of that car available in Florida. The purchase date was January 8th of 2021 Petersburg because it was an new N line Sonata and it was the first model of that car available in Florida. The purchase date was January 8th of 2021 . While being driven by my son in the Orlando area where he is a student at UCF on march 20th of this year the transmission failed and it locked. My son called the Hyundai Blue Link number and had the car towed to Holler Hyundai the closest dealer as per the instructions from the operator. The the car had about 15000miles. My son was provided a loaner. The loaner was not a comparable model as it was a Kia Forte . We visited Orlando the week of April 4th of this year and went by the dealer to get an update and timetable when the car would be ready. At that time we were told that the spare transmission was on its way after the manager checked his system. The part, new transmission would arrive to some location up north and then trucked down to Orlando and that our vehicle was on the waiting list for that part. The new transmission was already assigned to our car.It was at that time that they provided Hyundai Sonata in much better conditions to my son to drive. It has been difficult, practically impossible to get in touch with anyone at Holler to get an answer. This past Monday, July 18, my son got a call from Holler stating that they still don’t have the new transmission and really have no idea when if ever it will arrive. Additionally they asked my son to sign a rental extension agreement which he never signed in the first place. In the meantime, we continue to pay for the car that does not work and insurance for a car that is not operating. This is a very frustrating situation as we have been calling numerous times trying to get any information to no avail. More

Ty O! !! HE CARES!! Ty took care of me to the fullest, a service agent who I value greatly!! He goes above and beyond to make sure items are checked off and !! HE CARES!! Ty took care of me to the fullest, a service agent who I value greatly!! He goes above and beyond to make sure items are checked off and complete!!! He made sure I stayed safe!! 100+stars ⭐️ Ty gets from me! I appreciate your hard work and all you do for me at Holler Hyundai Winter Park! More