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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.2
6,497 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,497 reviews

May 22, 2023

I had scheduled service done. Work was fine, just a long wait time. Different topic: Two weeks ago I needed an immediate tire replacement; left a message for a service advisor and More

by cfowler551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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May 23, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

May 22, 2023

Excellent salesman, Roy was a complete pro and made the process as smooth as possible ! More

by SUE26
Recommend Dealer
Yes
Employees Worked With
Roylan Valenzuela
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May 22, 2023 -

Hollywood Kia responded

Sue, Thank you for your business and this review. We're happy to Roylan and hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

May 21, 2023

From bringing my car in from the start to the end was a smooth process. I got everything done plus my recalls. Thank you More

by AshV22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA, Sheila Ocasio
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May 21, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

May 21, 2023

All staff was very helpful and patient with the lease of my vehicle. Highly recommend. More

by FLETCHER0921S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritchy Denis, Mitchell Loszynski, Sean Emanuel
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May 22, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

May 20, 2023

It’s ok but they have to do the same thing three times before they get it right now it’s fine More

by OINIE509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Report | Print
May 21, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

May 20, 2023

I brought in my Telluride for the tow hitch recall and 12,000 mile service, which included filters, and I was encouraged to have the wheels realigned as well as rotated. Tevin was my service agent and he More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Report | Print
May 21, 2023 -

Hollywood Kia responded

Thank you so much, Mark, for your review! We are so glad that Tevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

May 20, 2023

I had a 7:30 appt. My advisor was late & didn’t start on time. I worked til 4 am & needed a speedy service. He didn’t go over everything on my car. Tire rotation, recal More

by Leonardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Carter
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May 21, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

May 19, 2023

I didn't have the policy number for my tire repair plan. I asked him if he could walk over to the sales department and get the information for me since I had already dropped my car and left. He told me he c More

by LINZY1109
Recommend Dealer
No
Employees Worked With
Jeffrey
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May 23, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

May 23, 2023 -

LINZY1109 responded

I have no problem discussing this further. Anyone can reach out to me.

May 19, 2023

5 5 5 Kermitt Graham The staff at the dealership was very courteous and Kermitt provided excellent customer service More

by ALEJTRX4
Recommend Dealer
Yes
Employees Worked With
5
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May 22, 2023 -

Hollywood Kia responded

We are very happy to hear Kermitt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

May 19, 2023

You can’t go wrong in Hollywood kia one of the dealer you can rely on services. Specially my car advisor Chris Lopez.. very knowledgeable… More

by Gator55$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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May 19, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience! wecare@hollywoodkia.com

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