Kermit the salesperson was great. The finance staff sucked. Respect customer choice, and decision, once all information is given. Do not take things personal when a customer does not take what you are offering. I had to walk out of finance guy's office, almost walked away from the deal, except for Kermit had to complete the transaction with salesperson (Kermit) alone outside the office. This my 3rd brand kia vehicle within 2 yrs. I deserved better!!