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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.2
6,494 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,494 reviews

May 13, 2023

Always pleasant and on time. Great customer service. Love the coffee and comfortable seats while waiting. More

by manny22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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May 15, 2023 -

Hollywood Kia responded

Manny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

May 13, 2023

Need better communication from the mechanic to the customer service reps on feedback to the customers More

by Michelle.matherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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May 15, 2023 -

Hollywood Kia responded

Michelle, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

May 12, 2023

Great customer service. Great experience and overall timeliness was impeccable. Thank you for your help. More

by MSLAURAACOSTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski
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May 13, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

May 12, 2023

Jesus Fernadez provides excellent service. He very professional and has excellent customer service. I highly recommend him. More

by VIRGINIASOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus fernandez
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May 13, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, Virginia, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

May 12, 2023

Awesome. Easy to transfer from one lease to a new one. Honest and straightforward Hector, our sales rep was fantastic! More

by martiniberger
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Sean Emanuel
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May 13, 2023 -

Hollywood Kia responded

Thank you for sharing your experience with us. We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! wecare@hollywoodkia.com

May 11, 2023

Super nice services would come again if my 2018 Kia optima needs more servicing in the future. More

by plesa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez
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May 13, 2023 -

Hollywood Kia responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia! wecare@hollywoodkia.com

May 11, 2023

They took care of us very well I would recommend this to all my friends thank you for all you do More

by XXCEJAY34X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael trodelo
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May 13, 2023 -

Hollywood Kia responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

May 10, 2023

El fin de semana fui por un buen deal en un carro usado y me lleve un mejor deal en uno nuevo gracias a Isroel que me asesoro en todo. More

by JAVier
Workmanship
Recommend Dealer
Yes
Employees Worked With
Isroel
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May 11, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department, Javier! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 10, 2023

Everyone was very nice and helpful The experience was stress free I would recommend Kia More

by LMNIEBURG@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Richard Villasmil
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May 10, 2023 -

Hollywood Kia responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

May 09, 2023

Everyone is great and super friendly. Frances was my salesperson and she was very sweet and made it happen for me! Able to get the car I wanted at a price I could afford. More

by SGUERRA1391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Cadet 5 stars , Sean Emanuel, Albert Alfonso, Alain Ruiz
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May 10, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

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