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Hollywood Kia

Hollywood, FL

4.3
7,689 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,690 reviews

July 30, 2023

I purchased a car for my son. And the car was not registered when he called for roadside assistance. So my son had to buy a tire since he had a flat . He was told to call the deal More

by lisalewis305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Emanuel, Carlos Salazar, Alain Ruiz
Jul 31, 2023 -

Hollywood Kia responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Lisa, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. wecare@hollywoodkia.com

Jul 31, 2023 -

lisalewis305 responded

I am waiting for a call back

Aug 01, 2023 -

lisalewis305 responded

Please call me at 305-606-8435 after 3pm.

Aug 03, 2023 -

Hollywood Kia responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Lisa, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. wecare@hollywoodkia.com

Aug 03, 2023 -

lisalewis305 responded

I have called your dealership many of times and no one will help me. And they tell me the General Manager is not in. Could you give me a number or a person who will speak to me enough with the games.

July 30, 2023

Bueno, si no hablas inglés pasa un poco más de trabajo para hacer atendido, con tan buena suerte había un muchacho que hablaba español y me dio buen trato, porqué el que me tocaba cuando dije buenos días, More

by Osmany Villalonga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No me se su nombre, cuando uno entra mano izquierda 5 estrellas
Jul 31, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review, Osmany! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

July 29, 2023

Jeffrey is very professional and very helpful beautiful personality I will have people for him. More

by LATARSHAMUNFORD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jul 31, 2023 -

Hollywood Kia responded

It's great to hear that Jeffrey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

July 29, 2023

Omar is the best! He helped me out right away even though I was originally told I would have to wait over a month for an appointment. My battery was dead (but still un More

by heydera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 31, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear Omar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

July 29, 2023

Two hours for an oil change is too long. At point of sale, I was told 3 years maintenance and now I find out that I only get six oil changes. That is certainly not the 3 years that I was sol More

by ARTHURREF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Valera
Jul 31, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, Arthur, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

Aug 03, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, Arthur, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

July 29, 2023

My advisor Chris Lopez is great! ! Went beyond my expectations! Very knowledgeable and helpful to me More

by ALANP920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Jul 31, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Hollywood Kia. wecare@hollywoodkia.com

July 29, 2023

He was very good and very knowledgeable, polite and friendly. I rated him as a 5 More

by 121759OL
Recommend Dealer
Yes
Employees Worked With
Great
Jul 31, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

July 28, 2023

Everything always go so smoothly here. The techs know their stuff and the service department is quick. More

by Kathleen custer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
Jul 31, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

July 28, 2023

good place to buy a good car, a professional team, a friendly, clean and smelly environment, recommended by me 100% More

by YUKIELOPEZ41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Jul 31, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

July 28, 2023

The vehicle model and color selection was better than most dealerships and the sales staff was very helpful. More

by LESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
Jul 28, 2023 -

Hollywood Kia responded

Lester, Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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