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Hollywood Kia
Hollywood, FL
6,326 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,326 reviews
February 25, 2022
poor customer services overall. front desk clerk was rude. stood next to an advisor’s desk who ignored me (i thought it was the check in desk and was waiting for a greeting. never h front desk clerk was rude. stood next to an advisor’s desk who ignored me (i thought it was the check in desk and was waiting for a greeting. never happened.) after noticing where i was supposed to check in i was directed to that same service advisor who tried to charge me for an oil change and tire rotation separately without mentioning the package they offer at a cheaper price. it wasn’t until i noticed the sign on his desk that i asked him to give me the package (shady asf). i was offered a lyft ride home and back instead of waiting at the dealership. that was the most pleasant part of the experience. when it was time to pick up my car the front desk clerk was even more rude than the first time and handed my keys over without telling me where i could find my car. you should be letting customers know where their car is parked so they can find it smh. most likely will never go back there. when i bring my car to the dealership. i want to feel like i can trust the people i give my car to. i want to know they care enough to make sure my car is taken care of and can communicate what’s best for my car and subsequently my safety. did not feel that here at all. More
by rb2082
Verified CustomerEmployees Worked With
do not remember names
February 25, 2022
We recently purchased a Kia Rio from Hollywood Kia. The experience was so pleasant that it is hard to believe!!! Great Price and amazing service. The experience was so pleasant that it is hard to believe!!! Great Price and amazing service. More
by MASTER3595
Employees Worked With
Mitchell Loszynski, Lillian Smith
February 24, 2022
Jorge actually made it fun to buy a car. He was knowledgeable and polite. The dealership was clean . And if you get hungry there are vending machines available downstairs. He was knowledgeable and polite. The dealership was clean . And if you get hungry there are vending machines available downstairs. More
by JK_ABBUHL
Employees Worked With
Jorge
February 24, 2022
The dealer provided great service. Chris Watson, the service advisor ,was very helpful and provided the service needed. Chris Watson, the service advisor ,was very helpful and provided the service needed. More
by Mabnel
Employees Worked With
February 23, 2022
Brought car in for first service. Chris Lopez was outstanding. Car was ready 30 minutes earlier than promised. Much better experience than I had with the sales department. Car price w Chris Lopez was outstanding. Car was ready 30 minutes earlier than promised. Much better experience than I had with the sales department. Car price was great. Customer service there was terrible. More
by ntwallace
Employees Worked With
Christopher Lopez
February 23, 2022
Very professional and great customer service I received the day I went for my service. the day I went for my service. More
by karinamontenegro
Employees Worked With
February 23, 2022
Buen servicio, el personal muy cordial, el trabajo fue hecho con mucha calidad y rapidez hecho con mucha calidad y rapidez More
by Luz
Employees Worked With
