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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
7,755 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,755 reviews

March 14, 2023

After an initial unexpected issue with the repair on my Soul, Kia worked with me to make it affordable and properly done. More

by MARVELIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
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Mar 15, 2023 -

Hollywood Kia responded

Thank you for taking the time to leave us a great review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

March 14, 2023

My auto was taken on time for my appointment, however, the wait time for the service itself wad way too long. More

by Pennye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
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Mar 15, 2023 -

Hollywood Kia responded

Thank you for your review. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

March 13, 2023

Adviser, she was very knowledgeable assisted me through the purchasing process. She was also Professional. More

by WHALEY954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lillian Smith
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Mar 14, 2023 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! wecare@hollywoodkia.com

March 13, 2023

Super fast and clean dealership, Mike was very informative with the car and gave us multiple options and trims. More

by MILOMOET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Ruiz, Mikhael Thompson
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Mar 14, 2023 -

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! wecare@hollywoodkia.com

March 13, 2023

I had a good experience when getting my car, not so happy with service depth. They overfill my tires and it all took a while with an appt. More

by G0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not catch names
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Mar 14, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

March 13, 2023

The worst garage ever. This garage does not care about their customers. Someone should explain to these people how the warranty works. I really regret purchasing a car with More

by Smaacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Garage
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Mar 16, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

Mar 16, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

March 13, 2023

I had complimentary services for a brand new car purchased at the same dealer, however every time I go for a maintenance they push hard, even rude, to sell additional services. I don’t mind suggesti More

by YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez, Michael Valera
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Mar 16, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

Mar 16, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

March 12, 2023

Great dealership with a great selection and prompt service; happy with my purchase. I was pleased with the sale process. More

by DNEKAVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas, Hector N. Silvestre
Report | Print
Mar 13, 2023 -

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! wecare@hollywoodkia.com

March 12, 2023

I. Ramirez was the best all the way he was very helpful and cared about my needs More

by CYCYMYLOVE813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
Report | Print
Mar 13, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

March 11, 2023

I was told that I could move my monthly payments 10 days earlier or 10 day later from the date of purchase and it turns out its not true! More

by DANSOTO1
Recommend Dealer
No
Employees Worked With
Can't remember the names..sales person and the last person everyone deals with. I believe the finance person.
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Mar 16, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Dan, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

Mar 16, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Dan, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

Mar 16, 2023 -

DANSOTO1 responded

Daniel Soto 305 788 1432

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