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Hollywood Kia

Hollywood, FL

4.3
7,686 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,686 reviews

May 19, 2022

How did they impress me as they always do every time I’m there they’re awesome the great they’re polite they’re very helpful and there’s no hesitation when you ask them for some help or some assistance. a More

by CARLENEKNIGHTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
May 19, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

May 20, 2022 -

CARLENEKNIGHTS responded

Hi, and thank you again and Special thank you to Chris W. Keep up the good work.. From carleneknights@yahoo. com

May 19, 2022

Work was done in a timely manner. Called with the information needed and explained everything to me. contacted me when complete. Provided transportation. More

by H_HAINES
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
May 19, 2022 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

May 23, 2022 -

Hollywood Kia responded

Thank you for giving Hollywood Kia your terrific review. It makes our day to hear that our services team was friendly and helpful during your visit! Drive safely! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

May 19, 2022

The staff is very courteous and the service is impeccable Lillian was extremely efficient and got me taken care of right away. I am will continue to recommend Hollywood Kia to others. More

by GLENNETH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillian Smith
May 19, 2022 -

Hollywood Kia responded

It's great to hear that Lillian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

May 19, 2022

Quick and easy. Everyone was friendly. I. 5 hour wait. A bit long Need better coffee options the machine was not cutting it. 🙂 More

by LAURACIFFONEE.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
May 19, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We thank you for your patience as well! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

May 23, 2022 -

Hollywood Kia responded

Thank you for giving Hollywood Kia your terrific review. It makes our day to hear that our services team was friendly and helpful during your visit! Drive safely! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

May 19, 2022

Not happy with the overall service, I left a message , yesterday, for the General Manager .... no return call and the service manager was not accommodating!!! More

by barrylev7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
May 19, 2022 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

May 19, 2022 -

barrylev7 responded

Barrylev7@aol.com Barry Levenberg- 973-886-2702

May 19, 2022

Excelente crews,I enjoy Kia,all the employees are gentle and accurate Thank for your service More

by MARIAJ86
Recommend Dealer
Yes
Employees Worked With
Carlos Taberas, Carlos Salazar
May 19, 2022 -

Hollywood Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia! wecare@hollywoodkia.com

May 19, 2022

Please beware of this location! !! They not only commit fraud, but when it is discovered and brought to their attention, this location has no intention of correcting it. The attorney More

by pearlgirl2012
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Emanuel
May 19, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

May 19, 2022 -

pearlgirl2012 responded

I have reached out to the dealership several times. Even in person 4 of those times that I reached out. No one can answer the questions as to why my warranty was voided a day after we purchased it, the amount was added to our loan, and the money was never returned to us. Nor were we made aware that the warranty had been voided. Who voided it? Why was it voided? Why wasn't the money returned? Its been 15 months since we bought the vehicle and discovered the fraud 2 1/2 months ago with no resolve yet. Thanks for the auto-reply message!

May 18, 2022

Then surroundings are nice and very clean. Free coffee to make the wait pleasant. The wait to get your car back is a little too long. The help are very nice and accomadating. More

by JANICEMMCARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Tevin Carter
May 19, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 18, 2022

Carlton the salesman was professional, knowledgeable, fast and to the point. I told him what I wanted he said it would be in next week it actually came in a few days early and the deal was done. Finance More

by I_HENAO21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know his name Puerto Rican guy, Carlton Hargrove, Alain Ruiz
May 19, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

May 18, 2022

Making sure I was happy with my purchase. Not rushing me into something I don’t want More

by PIERREGARY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski, Sean Emanuel, Christopher Mickens
May 18, 2022 -

Hollywood Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

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