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Hollywood Kia

Hollywood, FL

4.3
7,884 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,884 reviews

October 06, 2021

Waiting room crowded and too small ,Girls behind sign in desk unprofessional Very chaotic.Water bottle left in my car which was not mine.Not a friendly environment. More

by janelleoffret
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Lopez
Oct 24, 2021 -

Hollywood Kia responded

Thank you for your review, Janelle. We appreciate you taking the time to share your feedback. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

October 06, 2021

Angel Cabrera, the very professional, more than expected . I love Kia, love the service from my sales person More

by DIEGODM90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cabrera
Oct 07, 2021 -

Hollywood Kia responded

Thanks for your feedback on your recent visit to Hollywood Kia. I'm glad to hear that Angel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! wecare@hollywoodkia.com

October 06, 2021

Hollywood Kia has been nothing short of amazing. The service they provide is beyond awesome. They are very on time and don’t take long when servicing my car. Job well done. More

by CHARNELECOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson, Raquel Galeano
Oct 07, 2021 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

October 06, 2021

There are scratches on the car that I leased on Sept 16th (17 Miles in the car ) need the manager to call myself on how to get resolved as it seams Mitch Lewinski as a problem returning my calls More

by Alansmall1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mitchell Loszynski
Oct 23, 2021 -

Hollywood Kia responded

Thank you for your review, Alan. We are sorry to hear that you weren't fully satisfied with your experience. We appreciate your business and hope that we can rectify this issue soon. wecare@hollywoodkia.com

Oct 24, 2021 -

Alansmall1 responded

If you truly care , you would get me the funds to get these scratches taken care . I have sent Mitchell Loszynski the estimates for the repairs and the cost of a rental car for the 3 days needed to get the scratches removed . I have also sent a letter from the professional detailer and buffing company stating that the scratches cannot be removed by buffing and that the hood needs repainted and another clear coat also needs to be reapplied . Expecting to hear back from Mitchell Loszynski on when I can get the funds to get this finally resolved without having to take this further . Today is October 24th , this has been going on now for almost 5 weeks with no satisfaction . I have also requested a spare tire for the car , as one did not come with the car , Carlos your salesman told me he would see about getting one at cost and am still awaiting the outcome on this also . I was able to fix the rubber molding around the rear driver side window that wasn’t seated properly .

October 06, 2021

Great customer service at the dealership. Love that there are no dealership fees at this location More

by MEGHANIMM0218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson, Alain Ruiz
Oct 07, 2021 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, Meghan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

October 05, 2021

The service you guys give out is great.thank you guys for all y'all help More

by Chestergordon66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
Oct 06, 2021 -

Hollywood Kia responded

Chester, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 05, 2021

Andrew Jimenez is the guy to go to. Very helpful. Good customer service. Very satisfied. More

by RIABANKS1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Andrew Jimenez
Oct 06, 2021 -

Hollywood Kia responded

Thank you so much for your kind words for Andrew, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

October 05, 2021

Employees were very helpful. Carlton did a wonderful job. I am very pleased with my purchase. More

by GREATHER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove, Alain Ruiz
Oct 05, 2021 -

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Congrats on your new purchase, and let Carlton know if we can be of any more assistance! wecare@hollywoodkia.com

October 05, 2021

On time, polite, great and comfortable waiting areas,,fast excellent car service, and all this complementary! Perfect! More

by ASYA.GOSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhaks Ramirez
Oct 05, 2021 -

Hollywood Kia responded

Asya, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

October 05, 2021

Everyone is so helpful and patient. Best experience I’ve ever had buying a car! More

by JAGROO.RAVEENA216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir, Yair Bitton, Yaneli Vargas
Oct 05, 2021 -

Hollywood Kia responded

Jagroo, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

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