Hollywood Kia

All the staff is friendly and helpful. They got my new car ready the same afternoon. I am extremely satisfied with my new car and the deal I got. I would highly recommend Hollywood Kia. car ready the same afternoon. I am extremely satisfied with my new car and the deal I got. I would highly recommend Hollywood Kia. More

If I could give 0 stars, I would. I applied for financing as I needed to purchase a new car because of engine failure in my car and the cost I would absorb to fix it. Initially I had no issues with customer as I needed to purchase a new car because of engine failure in my car and the cost I would absorb to fix it. Initially I had no issues with customer service however I made valid attempts to communicate via email and text message with Sherece and Jack only to stop receiving responses. There was no transparency at all and I felt like I was getting the run around. I asked for a specific model car and was initially told they looked all around the lot and there were none on the lot and asked me if I wanted an Optima. I told them I didn’t want to settle and within 5 minutes of being told there were no GTs available, they magically found two. I then requested financing options and was given some crazy option that I knew was absurd and made up to get me to go away. There’s no way I would trade in two cars with outstanding loan payments and pay 8K down to buy a car. I finally asked for a down payment amount to get financed and I received no further communication other than Sherece emailing me stating she emailed me information when she never did. I reached out to her twice in response to her emails and also reached out via text and all communication was ignored. The least they could’ve done is reply versus ignoring me. Well after being ignored, I took my business to Rick Case Kia and was financed for a new car with no down payment. If you didn’t want my business, you should’ve just told me that instead of ignoring me. I guess customer service is not important. We wanna see ya in a Hollywood Kia should be changed to we only wanna see ya in a Hollywood Kia if you’re worth our time. Customer service is the worst. More

Excelent your attention very professional.very nice service and honesty to.friendly a lot patience to.sincerely appreciate good concentration and sales magnificent works your company service and honesty to.friendly a lot patience to.sincerely appreciate good concentration and sales magnificent works your company More

Came back for him and his friendly disposition when researching the perfect car for us before we were actually ready to buy. Thank you carlton researching the perfect car for us before we were actually ready to buy. Thank you carlton More

Great customer service. Not too pushy. Have you time to make the right decision for your needs. Clarence was very attentive to detail and trying to accommodate the needs of our family. make the right decision for your needs. Clarence was very attentive to detail and trying to accommodate the needs of our family. More

Everyone we dealt with were courteous and professional. My wife and I truly enjoyed the buying process. Kirmitt was very help in explaining the features of the K5 to my wife. He also gave us a follow up My wife and I truly enjoyed the buying process. Kirmitt was very help in explaining the features of the K5 to my wife. He also gave us a follow up call. More

Great place, no pushing to buy and good leasing options and this is a great place to buy a new Kia car for your pleasure. and this is a great place to buy a new Kia car for your pleasure. More

Kermit the salesperson was great. The finance staff sucked. Respect customer choice, and decision, once all information is given. Do not take things personal when a customer does not take what you are sucked. Respect customer choice, and decision, once all information is given. Do not take things personal when a customer does not take what you are offering. I had to walk out of finance guy's office, almost walked away from the deal, except for Kermit had to complete the transaction with salesperson (Kermit) alone outside the office. This my 3rd brand kia vehicle within 2 yrs. I deserved better!! More

Very nice people work at this dealership. This is our second time leasing a as car with you and it will not be our last. We like your dealership a lot. second time leasing a as car with you and it will not be our last. We like your dealership a lot. More

Incredibly superb friendly atmosphere immediately greeted not as a customer but as family.I was very surprised as to how far they went to earn my business not as a customer but as family.I was very surprised as to how far they went to earn my business More