Hollywood Kia

Excellent service We received excellent service Carlos from the service department is very professional and very helpful I would recommend care of Hollywood to anyone t We received excellent service Carlos from the service department is very professional and very helpful I would recommend care of Hollywood to anyone that I know More

Very rude front desk Rosie at the front desk has absolutely No Business dealing with customers. I was simply asking her a question and she started ignoring me! (Guess the Rosie at the front desk has absolutely No Business dealing with customers. I was simply asking her a question and she started ignoring me! (Guess the didn't like my question)Turned to the computer and COMPLETELY IGNORED ME!! The other lady had to take over. BTW I had to get her name from someone else.... guess she didn't want this complaint!! VERY RUDE!! More

Mr. Person Customer service was top line, I told Mr. Graham my situation and he told me don't worry you will be driving off the lot with a car, and I drove off Customer service was top line, I told Mr. Graham my situation and he told me don't worry you will be driving off the lot with a car, and I drove off the lot with a 2016 car, thank you Mr. Graham More

Unwarranted vehicle I purchased a vehicle from Hollywood Kia in "2013" along with a 60 month warranty... well approximately (3) weeks ago after taking my car in for a rou I purchased a vehicle from Hollywood Kia in "2013" along with a 60 month warranty... well approximately (3) weeks ago after taking my car in for a routine oil change my engine ceased up and the starter started to smoke from what I understood. The warranty co. was contacted to make a long story short they sent out an adjuster he reported back to the warranty company that the car was being operated basically without a sufficient amount of oil in the engine, mind you I'd been getting regular oil changes from this same dealership. The warranty company refused to pay now I'm out of a car. Well low and behold the General Manager took it upon himself to have my car fixed. I will forever be grateful for this dealership and the wonderful employees they went above and beyond. More

Service Randy has been my service advisor since 2015, since day one his service has been outstanding, always keeping me informed about any issue and when nee Randy has been my service advisor since 2015, since day one his service has been outstanding, always keeping me informed about any issue and when needed if I had to leave my car for a period of time he always made sure I had a rental or another vehicle to use... More

Like a King From finding a car and getting a deal with Yair to going over details of the car with Chris and finally the finances with Nadia, I felt as if I was th From finding a car and getting a deal with Yair to going over details of the car with Chris and finally the finances with Nadia, I felt as if I was the only customer at Kia. The place was packed and they all made time for me, answering any questions I had, as well as making sure all the details were taken care of. Thank you everyone! More

EXCELLENT CUSTOMER SERVICE, PROFESSIONAL & FRIENDLY! Great customer service! I like very much the way Kermitt Graham and his manager handled the negotiation. Honest, friendly and making it possible! I am Great customer service! I like very much the way Kermitt Graham and his manager handled the negotiation. Honest, friendly and making it possible! I am very happy with the Sportage I bought. I would definitely recommend this dealership! More

Out of State Purchase Far Exceeded Expectations Coming from someone that spent 10 years in the car business, I expected the same dealer tactics as the rest of the country. Instead I was met with cou Coming from someone that spent 10 years in the car business, I expected the same dealer tactics as the rest of the country. Instead I was met with courtesy, integrity, and they delivered exactly what they promised. Because it was so close to the holidays the shipping of the paperwork got messed up, but they went above and beyond to make it happen! I was originally working with Michael and he did a phenomenal job. Last minute Chris had to step in for him because of an emergency. Chris is hands down one of the best salesman I have ever had the opportunity to work with. Keep in mind the dealership is in Florida and I am located in North Carolina, however everytime I send a text or picked up the phone he answered. He never lost his cool even when things got tough because of the paperwork, and the experience was the best car buying experience I've ever had. If you're looking for a great used automobile please reach out to Chris at Hollywood Kia!!! More

Excelente trato y muy buenos precios El personal de esa empresa es muy bueno y eficiente trabajan correcta mente y son muy atentos y el vendedor que me atendio lo recomiendo el señor carl El personal de esa empresa es muy bueno y eficiente trabajan correcta mente y son muy atentos y el vendedor que me atendio lo recomiendo el señor carlos salazar More

Very professional I'm very satisfy with the attendance and the service I receive, The staff was excellent, friendly and the service was great. Also the facility are I'm very satisfy with the attendance and the service I receive, The staff was excellent, friendly and the service was great. Also the facility are very clean and comfortable. I feel good More