Hollywood Kia

I have been a proud customer working with kia since 2017 and i definitely am satisfied. With customer service and kia on a whole i just upgraded to a 2021 kia forte GT awesome car and i definitely am satisfied. With customer service and kia on a whole i just upgraded to a 2021 kia forte GT awesome car More

Walking to the showroom welcomed by Mike. Super salesperson,demonstrating all options,fast service and delivered at home. Next day he ask if satisfied.Superb! salesperson,demonstrating all options,fast service and delivered at home. Next day he ask if satisfied.Superb! More

Going to Hollywood Kia has been the best experience anyone can ask for! The whole experience was smooth and fast! Everyone there was so helpful and understood all of my concerns and helped me feel amaz anyone can ask for! The whole experience was smooth and fast! Everyone there was so helpful and understood all of my concerns and helped me feel amazing with my purchase! Kermitt Graham is such an amazing sale associate and I will continue to go to him for all of my future purchases! I got a car on a Saturday and my mom loved how amazing he was that she ended up getting a car 2 days after! Next up is my cousin ! I would love to also give a shout-out to Sean in the finance department and Juan in the insurance department! They were amazing and so Incredibly sweet! Overall 10/10 experience! More

Negotiations and car hand off was good but the lack of mask wearing and social distancing protocols were abysmal and needs to be improved and enforced for us to refer someone to the dealer. We’re still mask wearing and social distancing protocols were abysmal and needs to be improved and enforced for us to refer someone to the dealer. We’re still in a pandemic and they need to make it feel comforting to physically enter the space. More

Amazing customer service from start to finish. Great deal on our new car. We love it! We will be coming back in the future for sure! on our new car. We love it! We will be coming back in the future for sure! More

Great service! Kilian was always very helpful and nice. Great service! Kilian was always very helpful and nice. Sean extremely efficient and nice. He was always on top to help me with my deal Great service! Kilian was always very helpful and nice. Sean extremely efficient and nice. He was always on top to help me with my deal More

I like to do plenty of research before buying a car so that when I call the dealership I don't waste any time. After submitting my information online to the Hollywood Kia website, I was contacted by Sh that when I call the dealership I don't waste any time. After submitting my information online to the Hollywood Kia website, I was contacted by Sherece Wilson, who was quick to answer any questions that I had. Also, Sherece was the only person who gave me a reasonable quote via text message. Other dealers were pricing me at several thousand dollars OVER MSRP for the same car and car loan terms. Once I agreed to come in, I spoke on the phone with Jessica Charles, who was one of the most professional managers I've ever spoken to. She was very direct and concise in her communication and was very transparent. We agreed on the final numbers and I was on my way to Hollywood within 30 minutes or so. Jessica gave me the full breakdown about what to expect at the dealership, and the name of the salesman who would be greeting me when I arrived. Which brings me to the next person. Kermitt Graham called me before I arrived at the dealership to let me know he was transporting the car and would be there in about 20 minutes with the vehicle. I was at a nearby restaurant to waste some time (because Jessica had given me a heads up of when to arrive). Kermitt was friendly, very down to earth and made the car buying experience a breeze. After a quick test drive (I already did my research) I was ready to buy. The finance guy was Luis Vela. As we all know, normally that's the worst part of the car buying experience. That wasn't the case here. It was a very easy going process with no pressure or sketchy sales tactics. We actually had a great conversation while filling out the necessary paperwork. If I had to nitpick one thing, it'd be that I waited quite a while before actually being able to even see the finance manager but there were a lot of other customers buying a vehicle that day so it wasn't really their fault. I'll be looking to buy another vehicle in 6 months or so, and Hollywood Kia has set the standard for how the process should go. I'm not a 'review' guy, but I felt compelled to leave one here since I had such a pleasant experience. If you're looking at buying a Kia, don't waste your time going anywhere else. I've been to about 5 Kia dealers in South Florida, and then came here to read the reviews. They are spot on. Hollywood is the best and please, please, stay away from the badly reviewed ones. Hope this helps someone! More

This is my 4th car with Hollywood Kia and the service is outstasnding. Samir the salesman that worked with me was wonderful. Very patient and nice. I test drove 3 different cars and the 3rd one was it. outstasnding. Samir the salesman that worked with me was wonderful. Very patient and nice. I test drove 3 different cars and the 3rd one was it. Thank you Samir and Hollywood Kia. More

Lillian was outstanding in her professionalism, letting me take my time to think things over and getting my into my new beautiful ride again Thanks, me take my time to think things over and getting my into my new beautiful ride again Thanks, More

Joel was a wonderful salesman and I would highly recommend him. He explained everything and was very friendly, I would recommend him to others looking for a car. recommend him. He explained everything and was very friendly, I would recommend him to others looking for a car. More