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Hollywood Kia
Hollywood, FL
6,466 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,466 reviews
January 19, 2025
Service department is horrible. Had 10am appointment, arrived at 9:30 am and a newservice advisor and manager took my vehicle in. Received photo and acknowledgement that they were s Had 10am appointment, arrived at 9:30 am and a newservice advisor and manager took my vehicle in. Received photo and acknowledgement that they were serviving my vehicle at 9:54 am. Only came in for oil change and filter replacement. Waited for vehicle and did not receive it till 1:30 pm after frequent trips to service desk, was told to go sit down and we will notify you. Discovered my car parked and completed with no notification, went to service desk and was told they could not print my ticket for payment, this whole process to get ticket took 30 minutes, saw other customers who arrived after me in and out before me. Service advisor very apologetic for this mishap, discovered he was brand new with no computer of his own to use, also discovered a new Service manager only 2 days on the job, also discovered new ownership, and now no cashiers to accept payment. Was told we would be out by 12 pm. Been here before with no problems, but this was a complete mess. More
by Cbragg356
Employees Worked With
Julio service advisor
January 19, 2025
Everyone was amazing! The wait time was good. Junior Medor was very pleasant and kind. The young man with dreads, who helped to turn my car around later returned my car af The wait time was good. Junior Medor was very pleasant and kind. The young man with dreads, who helped to turn my car around later returned my car after it was serviced, was so warm and personable. I also loved that video of the service detail, informative. Great team! More
by JACQUELIN.KENNEDY001
Verified CustomerEmployees Worked With
Junior Medor
January 19, 2025
ALL the staff was amazing. Fast service and informative. I received a step by step video of what was going on with my car while I waited Fast service and informative. I received a step by step video of what was going on with my car while I waited More
by kymberleenesbitt
January 18, 2025
proffesional and efficient service. i was pleased that there was no unnecessary delays and the person was available to explain i was pleased that there was no unnecessary delays and the person was available to explain More
by charlie82
January 18, 2025
For a simple checkup we waited over 3 hours after we arrived on time for our appointment. arrived on time for our appointment. More
by mrmbacpa
January 18, 2025
Unfinished work, not getting response after my visit regarding window frames peeling have spoken with corporate still waiting.😩 regarding window frames peeling have spoken with corporate still waiting.😩 More
by SALESSCOTTDAVIS
Employees Worked With
January 17, 2025
Kadeen Thomas did an excellent job working with me on choosing my vehicle as well as the financial part of the deal. He’s 5 star salesman choosing my vehicle as well as the financial part of the deal. He’s 5 star salesman More
by YRAM2273
Employees Worked With
January 17, 2025
Great service people are very respectful and polite. The waiting area is very clean and the wit time is fair. The waiting area is very clean and the wit time is fair. More
by ELISAEMERI
